Reviews
Great service, pleacent afteernoon.
The way they follow up the survey makes me believe in their concern also by call me to make sure that the agent has achieve excellence that is all good!.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Luis, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Warm regards, Lamay Martin - General Manager - lmartin@palmetto57.com
good service
The disposition, I came one hour later than scheduled, and it was not issue. Good customer service from the technicians as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate the kind words, Josseling. We look forward to seeing you again in the future! Warm regards, Lamay Martin - General Manager - lmartin@palmetto57.com
Great, quick, and accurate
as soon as I brought my car to the drive they toke my car into the express. within 45-1hr my car was washed and the oil was changed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Maria, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. And if you haven't already, follow us on our page for access to exclusive content! Warm regards, Lamay Martin - General Manager - lmartin@palmetto57.com
Fantastic service
Great customer service, attention to detail, communication skills. I left with the car I want for the price I want it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lester, thank you so much for taking the time to leave this wonderful review. It is our goal to provide every one of our customers with the kind of customer service you described and we're glad we achieved that. If there is anything more we can do for you, please come back and see us any time! Take care! Best regards, Lamay Martin - General Manager - lmartin@palmetto57.com
Great service
The service and attention was great, the Car was ready in the time they said it would be and they washed it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Guillermo, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. We are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Best regards, Lamay Martin - General Manager - lmartin@palmetto57.com
Great sales experience!
Fast, professional attention. Sales consultant was knowledgeable and attentive. Negotiation was honest and clear. Financing was also fast. Definitely coming back to this dealership .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Carlos, thank you so much for your review and 5-star rating! Our customers mean a lot to us and it is great to read your experience went so well at our dealership. From start to finish, we want to make sure all of our customers' needs are met. We thank you for choosing us, and hope to see you back here for your future automotive needs! Best regards, Lamay Martin - General Manager - lmartin@palmetto57.com
Excellent service
Excellent service, Positive, and good communication, great experience , Easy going, Answered all my questions, and concerns promptly. I would most definitely recommend anyone who is looking to buy a car to palmetto57 dealership they are the best. I want to thank Mr.Edin Colon for helping me get back on the road with my new 2016 Volkswagen Passat I really love my car. I want to say thank you to all of you at Palmetto57 dealership you guys are the best.....
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Taneka, thank you for this terrific feedback and congratulations on your new 2016 Passat! We're ecstatic to learn that Edin and the rest of our team accommodated your needs and provided you with an excellent service experience. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best regards, Lamay Martin - General Manager - lmartin@palmetto57.com
Lease car
Danny went to my house for my mom Naomi Ravelo to sign her papers for a new lease car ! She wears 02 24/7 and it was pouring that day . We really appreciate what he did!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
At Palmetto57 Volkswagen, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Take care, Lamay Martin - General Manager - lmartin@palmetto57.com
Great service,But?
To the point.Except have not received the title,even though I paid cash up front.Title online says dealer transaction pending ?
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Patrick, thank you so much for your kind and honest review of Palmetto57 Volkswagen. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don't hesitate to call us if you'd like to discuss them in greater detail. Take care, Lamay Martin - General Manager - lmartin@palmetto57.com
Palmetto57 Volkswagen is well run and managed.
The Service Manager, Service Advisor, and Service Technician always make sure my car repairs are performed properly and efficiently. They all have excellent customer service skills.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rita, thank you for the kind words! We've put a lot of effort into raising our customer service levels, and we're happy that it shows. If we can help with anything in the future, please don't hesitate to contact us. Best, Lamay Martin - General Manager - lmartin@palmetto57.com