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Palmetto 57 VW

(699 reviews)
Visit Palmetto 57 VW
Sales hours: 11:00am to 7:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday 11:00am–7:00pm 8:00am–3:00pm
New (855) 356-3595 (855) 356-3595
Used (855) 356-3598 (855) 356-3598
Service (855) 356-3596 (855) 356-3596

Reviews

(699 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Palmetto 57 VW from DealerRater.

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great service

Courteous service at the service station. Great quality of the parts used, and they suggested to rotate my tires, which I did not think of myself!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jane, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again, and we always look forward to working with you again in the future! Best, Lamay Martin - General Manager - lmartin@palmetto57.com

Leasing a car

Jose Luis was an awesome help and Tks to him I'm driving a lease car !!!! Also Danny helped in every single way for me to get the car !!! I really appreciate what they did !!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for your outstanding review, Lisa! I'm very happy to hear that Jose and Danny were of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! If there is anything else we can do, just give us a call! All the best, Lamay Martin - General Manager - lmartin@palmetto57.com

Great Experience

Fast, no hassel , great staff. They got me the car i wanted for the price i wanted . Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're happy to read that you found what you wanted with our staff's help, Deyanira. Please remember that we're always here to assist you with any future auto needs and be sure to keep up with us on our page for access to exclusive content. All the best, Lamay Martin - General Manager - lmartin@palmetto57.com

Best customer service

I got the best experience as a customer because of how Amy Palacios worked the purchase of my new GTI !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Rafael, we really appreciate you being so kind as to write this review about our dealership. It's quite an accomplishment to hear that Amy provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Best, Lamay Martin - General Manager - lmartin@palmetto57.com

Customer Service

Jose Luis was extremely helpful and he called me as quickly as the car was ready. He always takes great care of me and my VW beetle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, Maria and thank you for this great review! We're excited to hear that Jose took care of you! He is a great asset, and we appreciate all he does. Thank you again, and be sure to like our page to catch all the latest specials! All the best, Lamay Martin - General Manager - lmartin@palmetto57.com

Palmetto 57

I have been to other VW dealers, and this one is the best I've been to as far as the customer service, speed and quality of the work. The techs need to be rewarded for sure. Great work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Miguel, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our page to stay in the loop with special deals and contests. Warm regards, Lamay Martin - General Manager - lmartin@palmetto57.com

Perfect service.

It was fast and a great job done all around. I was happy with everything, they even washed and vacuumed the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Aneiro, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again, and we always look forward to working with you again in the future! All the best, Lamay Martin - General Manager - lmartin@palmetto57.com

Great service

Everything was perfect quick and easy with no issues, everyone was really friendly and my car was ready faster than the time told me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, Joshua and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us, and we want to be able to provide them with the kind of service they deserve. Come and see us again! All the best, Lamay Martin - General Manager - lmartin@palmetto57.com

Great service

Very nice and friendly people. Everytime I arrive to Palmetto57 Volkswagon I feel welcomed. Thanks again to Jose' for working with me and giving me every detail for what's wrong with my vehicle. Also special thanks to all the mechanics for the hard work they do in the effort in finding the problem with my vehicle and fixing the problem immediately. I love the hot chocolate machine. Jaajajaajaja!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for your excellent input, Lazzette! We're proud of our service technicians and hope to pass along your great experience to all of our customers. We'll be sure to thank Jose and the rest of the team and share your kind words. All the best, Lamay Martin - General Manager - lmartin@palmetto57.com

Great service

Quick turn around. Friendly and professional staff. Jose was professional and listened to my concerns. Quick checkout at the cashier as well. Showroom was nice also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your feedback, Susan. It's fantastic to know that we were able to make your service experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. We'll pass the kind words along to Jose. All the best, Lamay Martin - General Manager - lmartin@palmetto57.com