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Brilliance Subaru

(1,142 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 621-2361 (888) 621-2361
Used (866) 906-6047 (866) 906-6047
Service (866) 906-6998 (866) 906-6998

Reviews

(1,142 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brilliance Subaru from DealerRater.

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Brilliance Subaru

So happy with Brlliance Subaru love my car, Phil was very helpful as well as the managers. I would definitely recommend this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Wow What a great place

Lovely experience, expedient and efficient, Derek took care of me and he was very honest upfront and friendly. They found a nail in my tire and took care of it and patch it for me. I brought the car in for an oil change and my Expectation was exceeded

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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pleasant experience at Subaru

Arrived early but checked in anyway, tech was curtious, through and fast. Was pleasently surprised to see vending machines had been moved to a much More convenient and safe location. Waiting area was roomy, and comfortable and car was ready in the estimated time It also had been washed. Absolutely no complaints. A pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New car

I do not write reviews. Brett was a delight to work with!👍🏻🙂 Hope every one has his personality, like my car as well as the auto start that you installed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Excellent experience

Very pleasant experience dealing with Ed. No high pressure and very thorough and patient in answering all questions regarding the Outback. Great job! Nice dealership to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Good product and no pressure

Kevin was very helpful on all the "bells and whistles" in the 2018 Forrester without any pressure. The entire staff were very friendly and helpful. I would easily recommend them to a friend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great Customer Services

The service dept is great. They help with all your needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Love to bring my car to Subaru

I love taking my Subaru in for service at Brilliance Subaru. Free wifi, comfortable waiting room and dog friendly. Was in and out of there in one hour!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Brilliant Subaru

It was a great experience. Your people were enthusiastic, polite, and friendly. It was a pleasure to work with them. I love working with people who enjoy their job and are responsive to their customers. I will recommend you to everyone I know.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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new car

service as expected. listened to questions and answered completely. not pushy with any part of sales process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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