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Brilliance Subaru

(1,142 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 621-2361 (888) 621-2361
Used (866) 906-6047 (866) 906-6047
Service (866) 906-6998 (866) 906-6998

Reviews

(1,142 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brilliance Subaru from DealerRater.

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Great, anxiety-free car-buying experience

Everyone was friendly and courteous with hard-line pitch. They showed us everything we needed know about the car and took the time to explain things we didn't understand. Even though we had used a web-based service to pre-negotiate the price, they treated us like we were their favorite customers and seemed genuinely interested in making sure we had what we needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Brilliance Subaru - I highly recommend

Can't say enough good about Brilliance Subaru. Ed Troilke (salesperson) is simply the best car salesperson in the business. Brilliance Subaru must be proud to have him as an associate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fantastic Honest Accommodating

Third time is the charm finding the right Subaru Service center. Recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2017 Subaru Impreza 2.0i Sport Wagon

We saw a car online. We stopped by to test drive it, we decided to buy it and within 2 1/2 hours we had our car. It was seamless, no hassle and quick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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David Barry Co-owner

Kevin did a great job since he anticipated our questions and provided answers before we asked.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Try this dealer and you will also get hooked

This dealership is by far the best I have ever done business with, The facility is clean and everyone is very courteous and friendly. Subaru needs to give recognition to this group for the fantastic job they are doing. I will NEVER go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Brilliance Subaru Review

The general manager Jim was excellent as well as the salesperson. Both were knowledgeable about the product, called back when had questions and were not too pushy. Really liked that they were respectful of how we wanted to purchase the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Brilliance Subaru - highly recommended!

Ed was super helpful as he walked us through the purchase process. He even stayed an hour after the dealership closed to go through all of the features of our new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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mr nick damalas

excellent process, salesman was knowledgeable, sale manager resolve issues that occurred, overall a great buying experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bought an Outback

I went to a lot of places looking at a lot of cars, but kept coming back to the outback because of how comfortable the interior was. Because I have a bad back and I spend a lot of time in the car I wanted something I knew I would be comfortable in. I found a couple other cars at different dealerships that would have worked for me but I came back because of the service at this dealership and the people who worked with me to get me the best possible deal in the most professional manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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