Farrish Subaru

Excellent customer service. Thank you for the quick and informative car service on our new Subaru.

We have previously given this dealership a 5 star rating but wanted to write an addition. My wife and I did the in-car class with Farrish - we spent 1.5 hours with the instructor and picked up a huge number of tips and tricks. A class like that for 2 people would normally cost several hundred dollars - but the Subaru class was free and they even sent us a $25 Sunoco gas card.

Farrish does the work you ask them to without any pressure to do other things they might note- and they don’t tend to recommend anything ridiculous. Previously, I’d taken my car to them for brake pad replacement that another dealership said I needed. Farrish got started and then came out to me with pictures showing me that they weren’t even close to needing replacement. They could have just done it and I’d never have known. That gave me a lot of trust for Farrish.

We drove over 370 miles to work with this dealership and to successfully find a new car we absolutely love. Completely worthwhile journey. Great staff and dealership. Really nice to work with a team of people who care about the customer, the cars they are selling, and the help and information they provide.

The process for identifying the work to be done and getting complete customer input is well structured and the staff are very polite. They keep you well informed about potential costs and the time to accomplish the work. The waiting room is spacious and well maintained, as well as quiet; there are snacks and coffee/tea. I was very satisfied with the work done and the helpfulness of the staff.

You hear stories about dreading car shopping and so I did dread it but once I found Farrish I realized they were not that stereotypical car dealership. They were friendly, great with children, knowledgeable, flexible and more like friends/family who just wanted to help. I highly recommend them!

Just had my car serviced with Aaron at Farrish. Couldn’t ask for better service and communication about potential repairs.

Buying our new Subaru from Farrish was a really easy and hassle-free experience. The sales staff was helpful and informative, without being pushy. Farrish offered us a great price on our trade, and they were upfront and transparent about pricing and fees.

Great customer service. Was welcomed in and checked in quickly so they could start working on my car. Service was quick and they notified me as soon as it was done.

We had an excellent experience purchasing a new Outback from Farrish, the third car we have purchased from the dealership. Our sales associate Wolf was extremely knowledgable and helpful and very easy to work with, as was Roxanne in the finance department. We would highly recommend Farrish.