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Jenkins Kia of Ocala

(2,876 reviews)
Visit Jenkins Kia of Ocala
Sales hours: 8:30am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:30am–7:00pm
Tuesday 8:30am–9:00pm 7:30am–7:00pm
Wednesday 8:30am–9:00pm 7:30am–7:00pm
Thursday 8:30am–9:00pm 7:30am–7:00pm
Friday 8:30am–9:00pm 7:30am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2024 consumer dealer award
View 7 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (352) 581-6964 (352) 581-6964
Used (352) 581-6958 (352) 581-6958
Service (352) 581-6967 (352) 581-6967

Reviews

(2,876 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jenkins Kia of Ocala from DealerRater.

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service advisor is very good.

Callie is an excellent service advisor. Everything is done as she stated and on time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We greatly appreciate your positive feedback about our facility!

The Dealership and Employees are Excellent

The dealership is excellent. Everyone we worked with was professional and made us fell comfortable. It was a great experience and we are very happy with our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing us to serve you as a part of our family!

Tyler was a great help

We found Tyler Coger to be helpful. We lost our old Kia (lil red) to a vicious tree branch that attacked and totaled our old Kia. I found our Gently used Kia (ET who is alien green ll) at Jenkins Kia. Tyler helped us in making our decision by letting us test drive ET overnight, well that sealed the deal for us. We returned and bought ET the next day. Tyler took excellent care of us. Everyone at Jenkins Kia were awesome. We will recommend both Tyler Coger and Jenkins Kia to all our friends and we will return when it’s time for our next purchase. Thanks for everything guys. Jerri &Jeff Yager

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Mr. and Mrs. Yager, Thank you for allowing us to assist you with replacing your vehicle! We look forward to serving you and your family for many years to come!

Recall/used car purchase

I would recommend a friend or other family members to your establishment!!! Great service and love the car !! The dealership is very clean and spot on :))

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Sheri, We greatly appreciate your continued business!

Excellent service by Jamie Fielding, Agnes & Norman Fisher

Took my 2015 Kia Serento in for service and when I went back see Jamie, we decided on purchasing a 2019 Kia Soul and Jamie was very professional and helpful with the entire process on October 4th..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your purchase! We are delighted to welcome you to the family!

first service visit - all went smoothly!

This was my first visit for service after purchasing the vehicle at this dealership. Service was done in a very short period of time - IMPRESSIVE! Thanks guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing us to serve you! We are delighted to know our team provided you with an excellent service experience!

Amazing and professional service

Quick and quality service ,jamie answered every question we could come up with and walked us through the steps for a easy transition to a new car and trading in the old car , guy was also quick and efficient in helping us through the paperwork involved, pete walekd us through step by step of the financial side of vuying a new car all in all we spent an hour and walked away with a good deal and a new car , I highly recommend them and kia of ocala

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words and congratulations on your purchase!

Jenkins Kia of Ocala

Excellent salesman and finance department. Everyone there most helpful. I love my new Soul and would return to Jenkins for any future automobile purchase. Would highly recommend to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your purchase! We are delighted to know our team provided you with an excellent experience. Welcome to the family, we look forward to serving you!

Sportage

Wonderful experience with dealership that works with their customers. Fabio new the Kia car product very well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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service

oustanding and friendly employees with professional attitudes for good cutomer relations..very comfortable atmosphere with coffee and dougnuts..clean facilities with constant upkeep..will recommend to friends..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Customer satisfaction is our number one goal! Thank you for allowing us to serve you!