Jenkins Kia of Ocala

Mike Ferrari showed extreme patience with my questioning of service,, Eric out in service bay has been helpful every time I have stopped by, and Mitch in parts is very knowledgeable

Mike took the extra time to show me how to work the AC to it's best. Very friendly and helpful. getting an appt was easy.

Jamie was able to match us wth a car that met our needs and was sensitive to our budget. Lots of extras added economically. Thanks

You can be assured that the service department will work hard to provide you with the best service possible. In my experience, they have provided an untypical concern for customer satisfaction and quality of work.

I WENT TO JENKINS KIA TO DRIVE AND POSSIBLY BUY A KIA STINGER,BUT TO MY SURPRISE I WASNT IN LOVE THE FIT FOR ME. I DECIDED I WANTED LUXURY INSTEAD OF SPORT. AFTER TALKING TO MY SALESMAN JAE HE INTRODUCED ME TO HIS REGIONAL MANAGER CHRIS WHO WAS DRIVING A Hyundai Genesis . I TOLD CHRIS I WAS LOOKIN AT CADDILAC ATS BUT I WAS ALSO INTERESTED IN A GENESIS BECAUSE I DROVE ONE IN 2013 AND LOVED IT. CHRIS SAID HE WAS DRIVING A GENESIS AND WOULD BE WILLING TO SELL IT TO ME IF I WAS INTERESTED.WELL I HAD A NEW CAMRY I NEEDED TO BE PAID OFF BEFORE I COULD BUY HIS GENESIS. I ALSO TOLD HIM IM A CAR GUY AND IM VERY PICKY AND HIS CAR DIDNT LOOK LIKE IT WAS UP TO MY STANDARDS. CHRIS TOLD ME HE WOULD WASH THE CAR AND I COULD DRIVE IT. AFTER THE DRIVE I DECIDED I WANTED THE CAR. BOTTOM LINE JAE AND CHRIS DID EVERYTHING THEY PROMISED TO MAKE MY DEAL HAPPEN.

The time for a scheduled service is still, way too long. An hour and a half for simple services, is too long. I am not getting younger. Thank you, Lynn

Very impressed with the quality and friendliness of the Kia Staff..we were well informed on all procedure and it was very quickly done ..Thank You

We had a problem with our air conditioning system while driving back home to Virginia. The service department provided a emergency appointment. They were able to get us back on the road within a few hours.

Purchased car new at this dealer and been coming in for service ever since (2011). Always professional. Always courteous and friendly! Always answers our questions.

My last dealership experience was a nightmare so I stayed away, but Jenkins Kia has changed my thinking entirely! Everyone was friendly and working hard to earn customer satisfaction. The facility and amenities it offered were top-notch. And I was offered (and given!) a new Kia loaner car to do errands while I waited for my FREE service to be completed. AND, a free car wash to boot! I would happily go to Jenkins Kia for any future problem with my car. (Of which there have been VERY few since 2011). Kudos! P.S. Haylee needs a new fax/copy machine.