Skip to main content

Jenkins Kia of Ocala

(2,876 reviews)
Visit Jenkins Kia of Ocala
Sales hours: 8:30am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:30am–7:00pm
Tuesday 8:30am–9:00pm 7:30am–7:00pm
Wednesday 8:30am–9:00pm 7:30am–7:00pm
Thursday 8:30am–9:00pm 7:30am–7:00pm
Friday 8:30am–9:00pm 7:30am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2024 consumer dealer award
View 7 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (352) 581-6964 (352) 581-6964
Used (352) 581-6958 (352) 581-6958
Service (352) 581-6967 (352) 581-6967

Reviews

(2,876 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jenkins Kia of Ocala from DealerRater.

Want to share your experience with this dealership?

Write a review

Quick results

My problem was minor but mike and lance made it very easy to get things done. Quick service and complete results were the results of those two guys taking control.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Mark, We truly appreciate you entrusting us with any of your service needs! We look forward to serving you for many years to come!

Amazing Experience

It was refreshing to have a team who wanted to take care of you and make you happy. Callie did a great job of making me feel rest assured my vehicle was going to be well taken care of. The text updates are great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We know we are only as good as our customers and love to hear our team provided you with an excellent experience! Welcome to the family!

Great buy again

Great experience again second vehicle purchased from here easy process both times but they definitely treat repeat customers great I will be back again for my next car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Ricky, Thank you for allowing us to serve you yet again! We are so happy to be able to continuously provide you with an exceptional experience!

Great place to have your vehicle serviced

I drive over an hour to have our vehicle serviced at this dealership. Not only are they dog friendly which is VERY important to me but they make me & my dog feel welcome. I've not had any trouble with any work that they've done & they have explained everything that has needed to be done. The time frame that they've given me has always been right at what they said or they've let me know what's going on. The service writer that I've dealt with is Mike Ferrari & he always makes sure that I understand everything that is done on the vehicle & answers any questions that I may have.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Joyce, We are very fortunate to have Mike as a part of our team and are delighted to know he continuously provides you with an excellent experience! We appreciate your continued business!

Great Service

Mike was great while checking us in, keeping us informed and the car was ready at the given time. We've always been pleased with the service/

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Ginny, Thank you for entrusting us with all of your vehicle needs!

Fast, friendly and courteous, quality care.

My appointment started on time and and was completed with a very short wait. Chris and Lance were caring and interested in me and my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so pleased to know our team was able to complete your service quicker then expected!

Amazing

Because they are amazing everyone.Even if they didn’t help me they was all very friendly.Everything was very clean the restroom was clean.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your positive feedback!

Excellent

Best place to get you brand new car. Excellent service. Guy and Jamie did an outstanding and the best we ever dealt with. They didn't pressure me and also knew his product.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate you taking the time to share this positive review about your experience!

Pleasant

It was a very pleasant experience. Everyone was very polite and friendly. They explained clearly what they were doing to my vehicle and how long it would take. They were true to their word!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Sandra, Thank you for the positive feedback!

Quality and Comfort

From arrival to departure all of the Kia personnel were professional and courteous. The new Kia location is excellent and comfortable with fresh snacks and drinks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No