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Jenkins Kia of Ocala

(2,876 reviews)
Visit Jenkins Kia of Ocala
Sales hours: 8:30am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:30am–9:00pm 7:30am–7:00pm
Tuesday 8:30am–9:00pm 7:30am–7:00pm
Wednesday 8:30am–9:00pm 7:30am–7:00pm
Thursday 8:30am–9:00pm 7:30am–7:00pm
Friday 8:30am–9:00pm 7:30am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2024 consumer dealer award
View 7 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (352) 581-6964 (352) 581-6964
Used (352) 581-6958 (352) 581-6958
Service (352) 581-6967 (352) 581-6967

Reviews

(2,876 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jenkins Kia of Ocala from DealerRater.

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Absolutely Fantastic!!

I Always look forward to coming to Jenkins Kia. I get Treated Like A Princess. Not just when I’m a customer but if I’m there for parts, the Service people still recognize me and make a point and come to say Hi to me. I love it. Everyone Remembers me. It’s not just a one time shop.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mr. Day is the COMMANDER IN CHIEF OF KIA

Mr. Day completely blew my expectations of customer satisfaction out of this world. He is beyond helpful and I will be returning to him for all of my future automotive needa. 👍👍?????

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for entrusting us with any of your vehicle needs!

Amazing blessing

Jamie Fielding was an absolute blessing. He was caring and honest. And so excited for me getting out of the situation I was in. Guy rodas was a blessing also. Very nice and honest also. They both are an awesome team. God bless them both.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing us to serve you! We are delighted to know our team provided you with a truly exceptional experience!

AAAAAAA++++

I would recommend Jenkins Kia to all my Family and Friends here in Ocala Florida. There concerns and attention to every aspect of a customers comfort and experience while at the Dealership is the Tops. John was our sales person and He worked very Hard to make us Happy with our purchase no matter how long it took. We received a great trade in deal with the New purchase of our car. My Wife and I couldn't be happier with our treatment and conclusion of the extent of the details in the deal we received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing us to earn your business! We are very happy to welcome you to the Jenkins family!

Jamie made it very pleasant for me to buy my second car fro

when I go into the dealership Jamie always greets me with a smile . as do all of the people there. he showed me different cars. let me think about the best car for my needs. helped me with the questions that i had. with this new forte. and the kia soul that i had bought .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Debbie, Thank you for taking the time to review your experience! We are happy to know our team continues to provide you with an excellent experience!

Car purchase

Brought my car in to be serviced for an oil change totally unaware I was about to buy a brand new car. I was introduced to Jamie and guy from the sales rep they were very polite and curtious. My fiance and I came home with two brand new vehicles. Totally not what I thought was going to happen today so excited. If you want a great car with people that take care of you come to Jenkins Kia of ocala.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for entrusting us with both of your vehicle purchases! We truly appreciate your feedback and look forward to serving you for many years to come!

Amazing Deal!

My fiance and I came in for an oil service change and was approached by Jamie in the lobby. He was very friendly and genuine. We joined Guy who immediately discussed our financial situation. I had recently purchased a Kia Soul 2018 back in December and have loved it ever since. My fiance's car was getting older (2015 Nissan Versa Note). They both worked very hard to get the right numbers for us and pull my fiance out of his tough car loan! I was upgraded to a 2019 Kia Soul and my fiance to a 2018 Kia Forte! They were very good to us. I highly recommend anyone come see them for help. My fiance had been in a couple of times trying to make a deal after I bought mine with no luck. These guys made it work with little to no effort. It was a very satisfying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on both of our purchases! We love to know that our team provided you both with an excellent purchasing experience!

Came in for oil change and tire rotation

We have purchased many Kia's in the past and our two current cars were purchased from Jenkins Kia of Ocala. The employee's at this dealership are courteous, helpful, and very pro customer. We would definitely purchase another vehicle from them in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing us to be YOUR Kia dealer! We look forward to continuing to serve you!

Kia Sportage

Outstanding. The Sportage oil change and all other checks were completed professionally. We are highly satisfied with the service provided. They checked the tires and the tire pressure, the brakes, the transmission, the oil filter and air filter, they asked if it pulls to the left or right, and they completed the 7500 miles checkup.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Wonderful experience

Great customer service. All employees were nice and took time to answer any questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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