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Jenkins Kia of Ocala

(2,876 reviews)
Visit Jenkins Kia of Ocala
Sales hours: 8:30am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:30am–9:00pm 7:30am–7:00pm
Tuesday 8:30am–9:00pm 7:30am–7:00pm
Wednesday 8:30am–9:00pm 7:30am–7:00pm
Thursday 8:30am–9:00pm 7:30am–7:00pm
Friday 8:30am–9:00pm 7:30am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2024 consumer dealer award
View 7 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (352) 581-6964 (352) 581-6964
Used (352) 581-6958 (352) 581-6958
Service (352) 581-6967 (352) 581-6967

Reviews

(2,876 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jenkins Kia of Ocala from DealerRater.

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Kia Optima 2018

It was wonderful the people were all friendly and Lnogable ,Just wonderful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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NEVER HAS DISSAPPOINTED

every person I have been in contact with is superior. Service definitely goes above and beyond, While waiting for my vechicle perused new Sorentos, as our lease is up in a few months. John and Steve were great, but someone needs to refigure pricing before I make a move..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Ashley, Thank you for allowing us to serve you! We look forward to assisting you with any future vehicle needs!

Great Dealership

Beautiful facility, really nice people to deal with. Probably one of the best in the Central Florida area. Also a good selection of new cars to choose from.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words about our facility!

Far exceeded our expectations. Very positive new car buying

The whole team worked together. All rated a high score. "Coach" Fielding,salesman was exceptional-no pressure ever, good listener, good sense of humor and he knew his product . Guy and John both displayed caring attitude dealing with the finances items Fabio the "tech" instructor would be an asset to any organization. He stayed late and was very courteous and patient with us. Would refer anyone without hesitation !! Well worth the extra miles to deal with these people. I expect the service deptment staff will not disappoint when their service is required.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We truly appreciate your feedback! We are delighted to know our team provided you with an exceptional experience! We look forward to assisting you with any future vehicle needs! Congratulations and welcome to the family!

Car service 8/21/18

Courteous-friendly staff; Much improved service waiting area & showroom; Car serviced done at reasonable time. Work done & car inspection explained to my satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Quick service

Took me right in without an appointment because I was having an issue with my car. Genuinely care about their customers. Couldn't be more pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Brandi, Thank you for allowing us to serve you as a part of our family!

Service call

Thru out the entire process there was organization and communication from staff..We were informed of all findings,what solutions were needed and cost.,No surprises or hidden costs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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They make it easy

Jamie Fielding, the salesman, is such a personable man. With Jamie's expertise it was an easy process. I thoroughly enjoyed chat with Jamie as we did paperwork and I have absolutely no "buyers remorse" at the beginning or at the end. I highly recommend contacting Jamie for ALL your new car needs. Guy Rodas is so good at making sense of the financial aspect for financing as new car. He got me a GOOD deal. Come in and Jamie and Guy for ALL of your new car needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Lucille, We are so delighted to know you enjoyed your experience with us! We look forward to assisting you with any future vehicle needs!

Service Department

Courteous, friendly, and professional staff. They made it a no hassle experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Stuart cuthbert

I always have great service and great experience with Ryan in sales stuart

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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