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Jenkins Kia of Ocala

(2,876 reviews)
Visit Jenkins Kia of Ocala
Sales hours: 8:30am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:30am–7:00pm
Tuesday 8:30am–9:00pm 7:30am–7:00pm
Wednesday 8:30am–9:00pm 7:30am–7:00pm
Thursday 8:30am–9:00pm 7:30am–7:00pm
Friday 8:30am–9:00pm 7:30am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2024 consumer dealer award
View 7 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (352) 581-6964 (352) 581-6964
Used (352) 581-6958 (352) 581-6958
Service (352) 581-6967 (352) 581-6967

Reviews

(2,876 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jenkins Kia of Ocala from DealerRater.

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Car upgrade

Good service and customer service. Nice job explaining deal and contract info. Went out of their way to find the car we wanted. I feel they worked their best to give us a fair deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing us to serve you! We are pleased to know you enjoyed your experience and look forward to serving you!

Great job selling us the car we wanted

Jamie Fielding and Guy Rodas did a wonderful job finding us the perfect car in the color we wanted! They found the car in the data base in blue with all of the perks I wanted!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review! We are so happy to know you are enjoying your beautiful blue car! Congratulations!

Edward Seniuk (Kia Soul)

Had to get a new Auto transmission. they did it in a timely and professional manner. will go back in the future. Next new car will also shop at this location.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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outstanding

Jamie and Guy gave excellent service. We were very happy.would recommend them to my friends and family. Working with the Jenkins KIA family was a wonderful experience, and made the new car buying experience absolutely stress free. We are in no way associated with Jenkins KIA. Sincerly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review your experience! We are so pleased to know our team provided you with an excellent and stress free experience!

Wonderful perfect

Our sales man Jamie was great he helped find the perfect car the finance Manger Guy helped us with the financing got great deal happy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing us to serve you! We are delighted to know our team provided you with an excellent experience!

Friendly staff

Everyone was very nice. Beautiful dealership. The staff was very knowledgeable and took the time to show me all the features on my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your purchase! We are delighted to know our team provided you with the excellent experience we strive to provide to all of our guests.

Service Dept

Not bad for my first time here. Just moved to the area from upstate NY.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Friendly fast service

I was immediately greeted and taken care of right away. Since this was our first time having service, the Service Manager gave us a tour of the department. The area was very clean with friendly people. They even washed our car leaving it cleaner than when we took it in!! Thank you ever so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing us to earn your business! We are pleased to know our team did an excellent job for your first visit. We look forward to serving you!

Great experience.

Very satisfied as usual. I have dealt with Jenkin's dealerships for 15 years and always received great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Routine service for my car

I have had my 2015 Kia forte5 serviced at Jenkins Kia numerous times. I am very satisfied with the people and service that I have received from the service department at Jenkins Kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Carol, Thank you for allowing us to assist you with any of your vehicle needs!