Reviews
Excellent service
Brought my second vehicle in for service within 2 weeks and AGAIN had excellent service . Oil change and inspection om my 2008 Amanti . Thank you again Jenkins Ocala . :) Bill Crossen
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for entrusting us with any of your vehicle needs!
Jenkins Kia is simply the best
Service is done right, done quickly, and done at a fair price. The trifecta!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ryan Baroni and Team - Remarkable
I am writing this review through one of my sons as I had a severe stroke last January. I am 87 and leased my car through Jenkins Kia of Ocala. When it became obvious that my driving days were over, my son started a conversation with Ryan Baroni, General Manager of Jenkins Kia. He painstakingly worked with us to resolve this issue over time. He was understanding and compassionate and bridged the gap with Kia Motors Finance. Many of Ryan's people became involved and all were professional and helped us through this crisis. I thank Ryan and his team for their attention and solution. God bless all of you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Eleanore, We truly appreciate your positive feedback and appreciate you allowing us to assist you with this transition! We would be happy to assist you with any future vehicle needs.
Very pleased
I am very pleased with the service that I received at kia today. Everyone was very professional and very nice. I didn't have long waits and was always kept informed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fast, Courteous Service
I went to the Kia Dealership in Ocala where I had purchased the vehicle for my first maintenance service. The appointment was on time. They were very courteous. I had to wait less than an hour for the completion of service. They also explained everything they did. I am pleased with the service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued business! We are delighted to have you as a part of the family!
Great service.
Lance and mike are super nice. They kept me updated on my service. Came to check and see if I needed anything. Love the new building.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We truly appreciate your feedback! Thank you for allowing us to serve you.
kia soul
your new facility is beautiful and comfortable. The service was fast and the dealer was courteous and ftriendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Customer Service
Callie Zimmerman was amazing with helping to address my needs and concerns with my Optima. One of the best service appointments I have had with my new Kia. My previous one at different location was not thorough or successful and she made me feel so much more at ease and had excellent customer service. Lance also checked in on me while I waited going above and beyond to make sure I was tended to. Great staff!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Racquel, We are very fortunate to have Callie as a part of our team and are pleased to know she was able to address your concerns in a timely manner!
service done well.
Chris was pleasant and helpful in getting the oil change completed before the time he had promised. Chris also answered and corrected the problems I was having with a couple of other systems on the car. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Joe, We are delighted to know Chris provided you with an excellent experience!
Helpfull and friendly
On the way hone to Southwest Florida had to stop by Jenkins Kia of Ocala to have check engine light figured out. Unfortunately repair cost for 2008 Kia Sedona was not worth the current value of the minivan. Jamie and Guy helped us figure out a deal to be able to drive home that night with a van full of college stuff. Thank you guys. Made it home safely.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for allowing us to serve you! We would be happy to assist you with any future vehicle needs!
