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Jenkins Kia of Ocala

(2,876 reviews)
Visit Jenkins Kia of Ocala
Sales hours: 8:30am to 9:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 8:30am–9:00pm 7:30am–7:00pm
Tuesday 8:30am–9:00pm 7:30am–7:00pm
Wednesday 8:30am–9:00pm 7:30am–7:00pm
Thursday 8:30am–9:00pm 7:30am–7:00pm
Friday 8:30am–9:00pm 7:30am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2024 consumer dealer award
View 7 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (352) 581-6964 (352) 581-6964
Used (352) 581-6958 (352) 581-6958
Service (352) 581-6967 (352) 581-6967

Reviews

(2,876 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jenkins Kia of Ocala from DealerRater.

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Replacement of warrnted part

Check in was. Very fast and very professional. Iwas offered a car wash, and told how long it would take to do the work. The work was completed faster than l was told. Iwas on my way, and happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for entrusting us with all of your vehicle needs!

Jamie Fielding is Awesome

I was just there for my usual oil change services, and Jaime asked how I was doing,and of I said great! Just waiting for my car to be serviced,he asked if he could chat with me. He should me some figures and asked a few questions ran some numbers and the rest is history. He is an auto specialist and takes his time also very honest. I would recommend him to you!!. JENKINS KIA OF OCALA!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very fortunate to have Jamie as a part of our team! Thank you for the positive feedback!

Service

Fast friendly service. I just love the new center. I always get good service. They understand my needs and help me. Keep all my worries away.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate you taking the time to review your experience! We look forward to continuing to serve you for many years to come!

Strut replacement and oil change.

We were impressed at the sevice and know how this Dealership provided. A very friendly environment, very courteous and professional assistance. We were treated like family, free coffee and donuts, provided. Work was very swift, one hour, the most. Thanks to Callie Zimmerman. We will continue to service our "vehicles here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Welcome to the family! We are pleased to know Callie provided you with an excellent service experience!

Awesome Service

I am a single mother and a widow. I brought in my Kia Sorento to be repaired. Mike found out that it was under warranty. The service department was very professional. While waiting in the lobby the staff at kia was very friendly and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We truly appreciate you coming to us with any of your vehicle needs! We look forward to serving you!

oil change, tire rotation

The employees are very helpful and not "pushy". Love the big window so you can watch cars being serviced and the complimentary car wash (Hand wash).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing us to serve you!

By far the easiest and best car buying experience

Best experience buying a car Ive ever experienced! Highly recommend !! Very nice people and very clean! Love that they offer refreshments as well! Finance manager (John) was amazing to work with and got us the best possible interest rate! Highly recommend also cant beat the warranty!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Wonderful experience

Very easy to talk to and work with. Wonderful customer service and they worked very hard to see that I was pleased with the service and car that I found. I would definitely go back to this dealership. Wonderful job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this awesome feedback about your experience! We look forward to serving you!

Bravo for good service!

Professional approach to getting me registered and my car in for service. My consultant noticed that the start engine button was worn, told me it covered by warranty. Ordered a replacement, and scheduled a follow up appointment. Cudos for that!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review your experience! We are happy to know our team was able to provide you with the best service possible!

great dealership

The dealership was brand new construction, modern, clean and comfortable for the customer to spend time in. They offered beverages and snack foods, which help when you are engrossed in a deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback about our new facility! We are delighted to welcome you to the family!