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Jenkins Kia of Ocala

(2,876 reviews)
Visit Jenkins Kia of Ocala
Sales hours: 8:30am to 9:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 8:30am–9:00pm 7:30am–7:00pm
Tuesday 8:30am–9:00pm 7:30am–7:00pm
Wednesday 8:30am–9:00pm 7:30am–7:00pm
Thursday 8:30am–9:00pm 7:30am–7:00pm
Friday 8:30am–9:00pm 7:30am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2024 consumer dealer award
View 7 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (352) 581-6964 (352) 581-6964
Used (352) 581-6958 (352) 581-6958
Service (352) 581-6967 (352) 581-6967

Reviews

(2,876 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jenkins Kia of Ocala from DealerRater.

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Service

Great customer service, easy to talk too and very negotiable with prices. Amazing dealership too visit I will visit this dealership again for my service needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are only as good as our guests! Thank you for allowing us to serve you!

excellent

The staff was very helpful and polite. I was satisfied with the time it took for my oil change and a free car wash with no appointment. Good experience and I will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing us to serve you! We look forward to assisting you with any future vehicle needs!

KIA Soul

We liked John Roberts! He was very helpful and worked with us to purchase our KIA Soul! He made sure we got the car we could afford! We were a little disappointed because we wanted to purchase the NIRO Hybrid but it was out of our price range! Edwin, sales manager was also very helpful in getting our KIA Soul! John, the finance person explained all the different options we had and answered our questions! Everyone was very helpful and very friendly! Thank You!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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oil change

Everyone was friendly, service good, they checked for any recalls on my car found one and fixed same, all was done in a timely manner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Mike, We truly appreciate your positive feedback! We look forward to assisting you with any future vehicle needs!

15K Service

Service advisor briefed me on all work and cost. Made sure I understood the cost. Escorted me to the waiting area. Came and got me when work was complete and reviewed paperwork. Brought car to delivery area after wash. For sure, I will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing us to serve you! We are pleased to know Chris made sure to provide you with the best experience possible. We look forward to serving you for many years to come!

Everone at the dealership and employe's very friendley

everyone were very friendly and would go out of there way to help you with any questions you might have come in contact with on my journey to my new Kia Soul and we love it very much so much nicer for my wife to get in and out of the van instead of the sedan I would recomend anyone who would like a good exprence in buying a car to come to your dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to review your experience! We look forward to assisting you with any future vehicle needs. Congratulations and welcome to the family!

Comfortable, clean, up-to-date, and friendly!

Although the process was very long the outcome was fantastic. I interacted with a lot of people and everyone was friendly and helpful and courteous. I left tired but very happy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for allowing us to serve you! We are pleased to know you enjoyed your visit with us!

Fixing my antenna

They were prompt and on time with both my drop off and pick up. When I arrived from. Was offered accommodations while I waited. Very friendly. Would recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are delighted to know our team provided you with an exceptional experience! Thank you for taking the time to review your experience!

Very happy with my service

The service I received was very good. Mike was friendly and helpful in getting my vehicle serviced. I enjoyed the coffee and waiting area. It was a pleasure doing business with the folks at KIA.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Chris, We truly appreciate your positive feedback!

Professional and knowledgeable of options.

Not my favorite thing to do is shopping for a vehicle but, Joe Slater helped guide my decision with out pressuring me. I had looked on line but not spoken with anyone until I stopped by the dealership yesterday. Everyone was pleasant. Joe was informative, professional and stayed on point. Thank you for making a car buying experience as good as it can be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Sarah, Thank you for entrusting us with your purchase! We are pleased to know Joe made your purchasing experience a good one! Congratulations!