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Joe Machens Nissan

(980 reviews)
Visit Joe Machens Nissan
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–7:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–7:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 902-7750 (888) 902-7750
Used (888) 902-5564 (888) 902-5564
Service (573) 355-9701 (573) 355-9701

Reviews

(980 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Machens Nissan from DealerRater.

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Found a car we liked. Emailed about it and was contacted...

Found a car we liked. Emailed about it and was contacted by Mark. He was ready with the card for our test drive. Everybody that we were in contact with were friendly and professional

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Experience always good. Everything is explained...

Experience always good. Everything is explained thoroughly and always asked before a service is performed. Always easy to get in for an appointment including last minute needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service. Everything was done fast and accurate....

Great service. Everything was done fast and accurate. People are friendly and helpful. They will wait for you if it's necessary.l got a good deal on the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I always get there early . The staff is there bright and...

I always get there early . The staff is there bright and early with smiles on their faces. Tara Mcdade is my service writer and does an excellent job of listening to what i need done on my vehicle ,and always willing to help out any way she can.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They are always super friendly and willing to fix the...

They are always super friendly and willing to fix the problem or help me with my service. It always clean with snack machine and some drinks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone was great & easy to work with. I appreciate the...

Everyone was great & easy to work with. I appreciate the flexibility with my schedule. David will be who I will go to for any future purchases. David and Trey are the best! They were helpful, friendly, and provided the best Customer Service I have had in a long time. On top of that I love my new Kicks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great service and staff. Fast service. Every question...

Great service and staff. Fast service. Every question answered. Clean waiting area with coffee and snacks available. Truck was cleaner than whey I dropped it off.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They always do a wonderful job servecing my car....

They always do a wonderful job servecing my car. Everybody I have dealt with there are friendly and professional. During COVID-19 happening they give coupons for a car wash.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Customer service was excellent! Greeted with positive...

Customer service was excellent! Greeted with positive tone and smile. Called ahead of time and was greeted with positive words. Great experience!! Given info in detail as to what was done to my vehicle for future reference.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Bought a car from Machens Mitzubishi and swore I’d never...

Bought a car from Machens Mitzubishi and swore I’d never buy a car from Machens again. Loved the car but sales and finance really screwed me over. My husband made me go this time to Machens Nissan . But had a great experience. Scotty and Trey really took care of me. They completely changed my mind on buying from Machen. It’s the only place I’ll go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.