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Joe Machens Nissan

(981 reviews)
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Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–7:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–7:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 902-7750 (888) 902-7750
Used (888) 902-5564 (888) 902-5564
Service (573) 355-9701 (573) 355-9701

Reviews

(981 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Machens Nissan from DealerRater.

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I was treated with courtesy and respect. I felt like...

I was treated with courtesy and respect. I felt like everyone was hearing and fulfilling my needs. A great experience all the way around. Excellent

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks, Bev, for the "excellent" review! We pride ourselves on our customer service so we are very happy to see your comments. If you have any questions, please don't hesitate to give us a call. Thank you for your business, we hope to see you again.

Very generous people that are caring & respectful to...

Very generous people that are caring & respectful to their customers . Whenever I'm there , I enter & leave with a smile on my face , thats why I'll send any of my friends they're way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank You, Rob, for the 5 star review and for recommending our Service Department. We very much appreciate your business and hope to see you again,

I really appreciate the way you all take care of Business...

I really appreciate the way you all take care of Business you get people in and out I will be back thanks for making me happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

You are most welcome, Shelley! If you are happy with our Service Dept, then we are happy. Thank you for choosing our dealership, we hope to see you again soon.

Great Service Department

The service team got me in and was finished with the Pathfinder in less than an hour. They also kept me updated every 15 minutes or so. Will be having my services done there from now on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

5 Stars for our Service Department!!! Thank you so much for letting us know how we did. If you have any questions about the service on your Nissan Pathfinder, don't hesitate to give us a call. Thanks again - see you next time!

Was a very nice experience working with scotty he was...

Was a very nice experience working with scotty he was very upfront with me about everything got the car I was interested in everyone at the dealership was friendly and courteous overall pleasant car buying experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Earl, We appreciate the 5 star review for Scott Glasgow and our team. It's always great to hear from our customers that we provided a "friendly and courteous" car buying experience for them. We are here if you have any questions, just give us a call. Thanks for choosing our dealership, we hope to see you again.

I actually has business in the sales and service...

I actually has business in the sales and service departments in the same day. Both Scotty and Tara gave top notch service. I'll be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We'd love to see you come on back. Thanks for the 5 star review for Scott and Tara - they are the best at providing "top notch" service! See you next time.

David was great, he was knowledgeable about the Nissan...

David was great, he was knowledgeable about the Nissan Rogue and is very friendly. Trey made the financing easy to understand and got me a great deal. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

5 stars for David and Trey! Doesn't get any better than that. Thanks so much for purchasing your Nissan Rogue from our dealership, we really appreciate your business. Safe Travels!

Friendly and easy to work with. Answered all my...

Friendly and easy to work with. Answered all my questions. Very flexible And would definitely go to them for my next car. Gave me a good deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We loved seeing the 5 star review for Austin Loyd and our Sales team. Thanks so much for choosing Joe Machens Nissan, we are here for you if you have any questions. And we do hope to see you again when you are in the market for your next car!

Jessica, Tom, and Trey were awesome. The made buying a...

Jessica, Tom, and Trey were awesome. The made buying a vehicle fun and easy What a great staff. My son and I were really impressed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Great review for Jessica, Tom and Trey! Thanks so much, we all appreciated seeing this. If you or your some have any questions, please don't hesitate to reach out to us. We'll be glad to help.

My car was towed in because due to it breaking down. It...

My car was towed in because due to it breaking down. It was repaired, washed, vacuumed, and back to me all before noon! I was concerned due to it being a holiday weekend and due to all the COVID-19 adjustments, but they made it a quick and efficient experience. I plan to return for my future maintenance

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Not that we want to see your car towed in again, but we'd love to have you come see us about any of your future maintenance. Thank you for the 5 star review for our Service Dept. We very much appreciate it.