Reviews
Excellent service and great atmosphere. Everyone was so...
Excellent service and great atmosphere. Everyone was so professional and willing to help each other to accomplish one goal and that was customer satisfaction. Satisfied customer
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome review for our Team! Thank you so much for letting us know about your "excellent service" - we very much appreciate it. Please don't hesitate to give us a call if you have any questions, we'll be glad to help out. Thanks again!
Replaced window switch changed oil in an hour. Infiniti...
Replaced window switch changed oil in an hour. Infiniti car so part shipped. $661 part $118 labor. Glad I have warranty. $158.57 total. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
You are most welcome! And, Thank You for the 5 star review for our Service Department. We appreciate it and hope to see you again.
Austin did a great job describing the vehicle and working...
Austin did a great job describing the vehicle and working with us to get a good deal. Austin made sure to keep us informed as the transaction progressed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on the purchase of your new vehicle! Glad to hear you were happy working with Austin and your "good deal"! Thanks for taking the time to leave the 5 star rating, we all like seeing it. Give us a call if you have any questions, we hope to see you again.
Cristian did an amazing job with helping my boyfriend and...
Cristian did an amazing job with helping my boyfriend and I get in to a vehicle that was perfect for us. He went above and beyond! And I am now in the vehicle that i walked in wanting to begin with!! So thank you to Cristian and the finance department for all of your wonderful help and the experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
You are most welcome, Monicka! And, Thank you and your boyfriend for choosing Joe Machens Nissan - we loved hearing Cristian help find the vehicle that was "perfect" for you. We very much appreciate you business and hope to see you again!
Tara has earned our trust from day one. We bring our all...
Tara has earned our trust from day one. We bring our all our service needs including Ford, Chevy, Dodge and Nissan to Tara not only for the excellent, because she make you feel like your family.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love seeing the 5 star review for Tara McDade, especially from a repeat and loyal customer. Thank You for being part of the Joe Machens Nissan family!!
Great service. Completes the diagnostics, keeps you...
Great service. Completes the diagnostics, keeps you informed, completes the service at a reasonable price. Really appreciated pickup & delivery of my car during this Covid-19 pandemic.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great to hear you "appreciated" our pickup & delivery service, Thank You! We are doing our best to help our community stay safe and its just one of our ways that we are saying Thank You for choosing our dealership and to making sure we do our part to give back to our customers. We hope to see you again. Be Safe!
My car broke down and they were able to get me in and...
My car broke down and they were able to get me in and taken care of right away. I appreciate everything they did for me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
You are most welcome. Glad our Service Dept was able to get your vehicle fixed for you. We are here if you need anything else. Safe Travels!
Salesman was very polite. Senior sales staff cannot...
Salesman was very polite. Senior sales staff cannot really be trusted to be upfront until the deal was all done except the signing. Had that individual been straight up before hand we would not have such a weak opinion of the dealerships staff. I still purchased but vehicle needed work before it could pass inspection. Caveat Emptor!
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
We are sorry to see this review for our sales staff. We never want a customer to feel that they weren't treated with respect and honesty. Your review is being forwarded to our GM for his review and request that he look into this. Again, our apologies, we should have done a better job.
Matt was fantastic! He answered all of my questions and...
Matt was fantastic! He answered all of my questions and made the process of buying a car so easy! I will definitely recommend him to everyone I know!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We think Matt is "fantastic" too! More important though, is a customer thinking the same thing. Yes, please recommend him to everyone you know, he will take excellent care of them. Thanks so much for the 5 star review - we really appreciate it.
We loved Joe Machens Nissan. Our sales rep Jessica...
We loved Joe Machens Nissan. Our sales rep Jessica Costner and Trey in financing was great. They made the process so easy. we love it
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We "love" that you "love" Joe Machens Nissan! Thank you for the 5 stars for Jessica and Trey, we loved seeing this. Let us know if you have any questions, we'll be glad to help out.