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Joe Machens Nissan

(981 reviews)
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Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–7:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–7:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 902-7750 (888) 902-7750
Used (888) 902-5564 (888) 902-5564
Service (573) 355-9701 (573) 355-9701

Reviews

(981 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Machens Nissan from DealerRater.

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Tara in service is awesome. Friendly and helpful. Highly...

Tara in service is awesome. Friendly and helpful. Highly recommend as they get you in and out quickly. The shop is always clean and professional looking. Thank you

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

You are most welcome. And Thank You for the 5 star review for our "awesome" Tara and Service Department. See you next time!

The service personnel are always great. Tara knows me on...

The service personnel are always great. Tara knows me on site. She is always helpful never pushy. A joy to work with. Very professional at all times.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

What a nice review for Tara McDade, Thank You! We appreciate you letting us know how we are doing - and the 5 star rating. Thanks so much, we look forward to seeing you again.

They had the car ready to drive. Quickly got us out on...

They had the car ready to drive. Quickly got us out on the road. Process was quick and painless. We will highly recommend them to everyone we know looking for a car

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We sure do hope you recommend us to everyone you know - we would be most appreciative! Thanks for the great review, glad to hear the sales process was "quick and painless". That's the way it's supposed to be!

I had my vehicle for over 10 years. I call and request...

I had my vehicle for over 10 years. I call and request Tara because she provides fantastic customer services. As a result, purchased another Nissan. Thanks Tara!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hard to beat this review for Tara McDade! Pretty amazing. She will love seeing it. Thanks so much for the 5 stars and for letting us know about the "fantastic customer service" provided by Tara. We really appreciate it!

Had the struts replaced and the front end has been making...

Had the struts replaced and the front end has been making a popping noise while turning the wheel. Strut mount is bad they will call me when parts come in.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review for our Service Dept, Michael. We will give you a call to come on back in as soon as the parts come in. We will see you soon!

Very friendly and great communicating with. Works really...

Very friendly and great communicating with. Works really hard to help solve any problems that arise with the purchase and/or car. I highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review of Keeghan and our team!

Very pleased with the service here. I've dealt with Tara...

Very pleased with the service here. I've dealt with Tara the most, and she is consistently prompt, professional, friendly and helpful. Keeps me updated on any maintenance needs.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

We are so glad you enjoy working with Tara!

Everyone we dealt with did everything they could to...

Everyone we dealt with did everything they could to accommodate our needs and price range! Made us feel important and safe in the time we are in right now due to the covid 19!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

You are important to us! We are doing our best to make sure all our customers are kept safe while are our dealership. That is our #1 priority. So we are very happy to see that you felt this way. Thank you so much for letting us find the right vehicle for you, we appreciate you choosing our dealership.

I had a pleasant experience while waiting for my car to...

I had a pleasant experience while waiting for my car to be fixed. They offer alot of amenities while you wait and are great a keeping you up to date on what is going on with you car. They are very friendly too.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

We love seeing 5 star reviews for our Service Dept! Great to hear that our team kept you informed while you waited. The more our customers know, the better it is. Thanks for choosing our dealership, we hope to see you again.

Very professional and courteous. I appreciate all the...

Very professional and courteous. I appreciate all the help the service team provided. I would recommend your service to anyone. I look forward to my next visit

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5 star review and recommendation for Michael De Jesus and our Service Dept. So glad we were able to help out and get you back on the road. We are here for you if you have any questions - just give us a call. Thanks again, we appreciate your business!