Reviews
Fast service and very nice clean waiting area. The...
Fast service and very nice clean waiting area. The employees are all very nice and take care of you. I would recommend them to anyone!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your recommendation for our Joe Machens Nissan Service Department. Thank you so much for the 5 star rating. We hope to see you again.
Their service department is always friendly bright, and...
Their service department is always friendly bright, and attentive. I'm never really with long either. They get me in and out in a reasonable amount of time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the very nice review for our Service Department. They are a pretty friendly bunch of people and like what they do. We sure hope to see you again. Thank You!
Tara McDade is the best service advisor to work with as a...
Tara McDade is the best service advisor to work with as a professional business person. I have always had the best experience with her than anyone ever.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome review for Tara McDade! Thank you so much for taking the time to leave such a great review for her!. Much appreciated.
Purchased a 2013 Nissan Altima from them. They were very...
Purchased a 2013 Nissan Altima from them. They were very friendly and very professional. It was my first time buying a car from a dealership. Shoutout to Keeghan for being such an awesome salesman. He made sure I wasn’t feeling pushed into anything and that I understood everything. Thank you Keeghan.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the 5 star review for our dealership and Keeghan Graham! We hope you love your new Nissan Altima. We are here for you if you have any questions, just let us know. Thank you for choosing Machens Nissan to be the first dealership you have purchased from. Glad we made it a good experience for you. We hope to see you again!
Great job and professional service . The service...
Great job and professional service . The service department did what I asked them to do and also washed my vehicle for me and it needed it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad you liked the car wash - it's just one more way of us saying "Thank You" for choosing our dealership. Thank you for the 5 star review for our Service team - we appreciate it!
Friendly, courteous and attentive. A whole level above...
Friendly, courteous and attentive. A whole level above Honda dealership of which we just came from. I bought my brother a honda pilot.he like it so far.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the excellent review for Keeghan and Matt. Much appreciated. If your brother has any questions about his Honda Pilot, have him just give us a call or message us, we'll be glad to help out. Thanks again for choosing Joe Machens Nissan, we hope to see you again.
Everyone was very helpful and friendly. No pressure and...
Everyone was very helpful and friendly. No pressure and very easy to work with. Will definitely recommend Austin and dealership to others. Will go back when need another vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Yes, please, come on back when you are in the market for your next vehicle, we'll be glad to help out. And, thank you for the great review for Austin, please feel free to recommend him to your friends and family.
The staff is very understanding and accommodating....
The staff is very understanding and accommodating. Forrest made sure I was taken care of and Chritian stopped by to check in. This is the reason I came back for my second car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nothing we love more than our repeat and loyal customers! Thank you so much for the 5 star review for Cristian and Forest, we all appreciated seeing this. Give us a call or stop in if you have any questions. Thanks again for your customer loyalty to Joe Machens Nissan. We hope to see you again.
The staff was friendly and helpful and made it a very...
The staff was friendly and helpful and made it a very easy buying experience very happy with everything had a problem right after I got my truck on Saturday and took it back Monday and they got it right into service and fixed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We always like seeing 5 star reviews for our staff. Great to hear you had a "very easy buying experience" - that's the way it should be. Thank You for choosing Joe Machens Nissan, we very much appreciate your business and hope to see you again.
Outstanding customer service! Both Scotty and Trey made...
Outstanding customer service! Both Scotty and Trey made sure I was completely satisfied and went above and beyond to explain any questions I had about my purchase and loan terms!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Doesn't get much better than a customer letting us know about the "outstanding customer service" provided by Scotty and Trey! We very much appreciate it. Don't hesitate to give us a call if you have any questions or need anything else, we are here to help. Thank you for choosing Joe Machens Nissan, we hope to see you again.