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Joe Machens Nissan

(981 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–7:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–7:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 902-7750 (888) 902-7750
Used (888) 902-5564 (888) 902-5564
Service (573) 355-9701 (573) 355-9701

Reviews

(981 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Machens Nissan from DealerRater.

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Car was continuing problems after being fixed and any...

Car was continuing problems after being fixed and any time that I called to get an update on things they say that they would call back and never did. It’s been over a week and my car is still not fixed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I appreciate the time and effort that everyone that’s...

I appreciate the time and effort that everyone that’s always involved with my truck. It gets resolved quickly in a responsible time. Thank you for all you do.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review of our service department, Chris!

Very great place I had my back wiper place and my...

Very great place I had my back wiper place and my charging port for charging my phone fantastic dealership they also washed my car wow !!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review Chuck!

We leased a new Rogue. On Saturday the 15th, our...

We leased a new Rogue. On Saturday the 15th, our dealings with Austin our salesman, and Tom Peters...PERFECT!!! THANKS!!! We love the Nissan Rogue, as it is our 3rd one. We highly recommend Austin and Tom! A member of management followed up with my wife, (Eric), and find I am impressed with his level of service! Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

All the staff were courteous and knowledgeable. We were...

All the staff were courteous and knowledgeable. We were treated very good and cristian made sure we understood each process. Felt like we got the best deal we could. Were well satisfied

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a 5 star review for our Sales staff. Great to hear you were "well satisfied" with the deal. Please let us know if you have any questions about your new vehicle, we'll be glad to help out. Thank you!

I was very comfortable this time and David made me feel...

I was very comfortable this time and David made me feel like I was right at home ❤️ I would recommend this place to everyone thanks again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review of David and the recommendation!

The men that worked with me were very professional and...

The men that worked with me were very professional and polite. They worked very hard to get me in a vehicle. They made sure I was pleased before leaving.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so glad you enjoyed your car buying process here!

Tara was friendly and attentive. The work done was done...

Tara was friendly and attentive. The work done was done in a timely manner. I continue to be satisfied with getting all of my service work done at this dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review of Tara and our service department!

The Nissan dealership has always done an excellent job...

The Nissan dealership has always done an excellent job completing work and only doing what is necessary. The waiting area is inviting and comfortable and the service people are always friendly and informative.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review!

Very helpful, paid attention to what we wanted and didn’t...

Very helpful, paid attention to what we wanted and didn’t try to push anything on us. We are happy and satisfied. Thank you for your help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review, we are so glad we were able to help!