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Joe Machens Nissan

(981 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–7:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–7:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 902-7750 (888) 902-7750
Used (888) 902-5564 (888) 902-5564
Service (573) 355-9701 (573) 355-9701

Reviews

(981 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Machens Nissan from DealerRater.

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Staff is courteous, attentive, and professional. We were...

Staff is courteous, attentive, and professional. We were greeted warmly immediately upon coming through the doors. Our sales team asked us about our needs, didnt pressure us into anything we couldn't afford, and we left happy owners of a Certified pre-owned Nissan. Happy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thanks for the great review of our sales team!

Sales team was awesome. Thank you Matt McMahon for...

Sales team was awesome. Thank you Matt McMahon for helping us find the perfect vehicle. the process was fast and easy. So glad we came to see you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review of our Dealership!

Brake service.

I have been a customer of this dealership for over 25 years. I think my dedication speaks for itself. I would have picked a different service provider if I had received sub-par performance during that period of time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and for being a loyal customer, we appreciate you!

Great service as always!!! Tara is amazing. She always...

Great service as always!!! Tara is amazing. She always provides great customer service. She calls and lets me know everything going on. I highly recommend Tara.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review of Tara and our service department!

Great place with great staff! Christain, Trey, and the...

Great place with great staff! Christain, Trey, and the team at Joe Machens Nissan exceeded my expectations. Would highly recommend to others if looking for a vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review of our team! We appreciate the recommendation!

vehicle check

Tara always provides excellent customer service. She is very good at discussing service for our vehicle. Tara explains each service that is recommended and the importance of the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review of Tara and our Service Department!

Salesman Scott glascow

Scott Glascow has sold me my last 3 nissans. He’s a great salesman. I feel very comfortable with him. He does his best to help you out and I feel if you asked him for something he would try to get it for you. I was looking at Chevy suv but the last 2 nissans have been good cars so I chose to go with it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks, Debra, for the 5 star review for Scott Glasgow! Nothing we love more than our repeat and loyal customers letting us know we provided 5 star service. Thank you for your customer loyalty, we all appreciate your business!

New Car

We got there at 5 in the evening and they had the car we were interested in pulled up to the front and ready for us to test drive! They were so helpful and friendly through the entire process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so glad you enjoyed your experience here!

Excellent service from everyone!!!

I have been buying cars from Scottie at Joe Machens Nissan for several years. He is one of the best salesman I have ever dealt with. No pressure to buy, honest, and upfront about everything. I will definitely choose this dealership again when buying my next car. Also, Tara in the service department is amazing. Having a great service professional has definitely helped, especially since we have 3 teenagers driving.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Nothing we love more than our loyal customers leave a 5 star review for us! Thanks so much for the kind words for Scottie and Tara, we very much appreciate it. Let us know if you - or any of your 3 teenagers - have any questions. We'll be glad to help out. Thank you again for your customer loyalty to Joe Machens Nissan, we look forward to seeing you again!

Great people

Scott Glasgow was very helpful. He actually listened to our needs and provided solutions. He cares for his customers and we are glad to know him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate seeing the 5 star review for Scott Glasgow, Thank You for leaving this for him. If you have any questions about your new vehicle, just stop in or give us a call. Thanks for choosing our dealership, we really appreciate your business.