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CDJR of Columbia

(241 reviews)
Visit CDJR of Columbia
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:00pm
Tuesday 9:00am–7:00pm 7:00am–5:00pm
Wednesday 9:00am–7:00pm 7:00am–5:00pm
Thursday 9:00am–7:00pm 7:00am–5:00pm
Friday 9:00am–7:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
New (855) 588-0388 (855) 588-0388
Used (877) 435-4161 (877) 435-4161
Service (866) 799-8790 (866) 799-8790

Reviews

(241 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CDJR of Columbia from DealerRater.

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Awesome Experience !

I would like to thank Darrell Simmons a/k/a Coach for his excellent customer service !!!! . He was very knowledgeable, friendly, polite and professional. My experience at Chrysler Dodge Jeep Ram was a very positive experience. I will be sure to tell all my friends and family about it !!!!!! Thanks Coach for helping me find my dream car !!! ........... You Rock !!!!!!! Sincerely Red Hot Nissan Girl :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We appreciate your repeat business and I'm so glad Coach could deliver great customer service. Enjoy your new vehicle and we look forward to seeing you again!

Mr Simmons Is Tech Savy

Darrell was spot on. I live in WISCONSIN and our order was done through texting and a few phone call. Darrell had our Jeep Wrangler 'Willie' delivered to our front door. Darrell was very helpful answering questions and delivering on great pricing and an incredible JEEP that my wife loves. Thanks big guy!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Wow! Thank you for choosing Darrell and Joe Machens Chrysler Dodge Jeep Ram all the way from Wisconsin! We truly appreciate your business and it sounds like Willie found a loving home. I'm glad your experience with coach and our dealership was a positive one. Enjoy your new Jeep!

Quick & Easy

Test drove and purchased a 2013 Chevy, Malibu. Thanks to Darrell Simmons, he made (what can be a very stressful task) a very quick & easy one. I knew the exact car I wanted, the dealership had it on the lot but Darrell was a big reason why I chose that particular one. Thanks to his friendly customer service and tactics resulted in me purchasing from that particular dealership. Thanks Darrell.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Congrats on your new Malibu! We truly appreciate your business. I'm glad Darrell and our team could make the process easy and fast. Come back and see us soon!

I got a great deal!

Darrell (Coach) Simmons is a great salesman! He really came through for me! I am now a proud owner of a 2013 Challenger SRT8 CORE! Coach got me a great deal. If you are in the market for another vehicle I highly recommend Joe Machens Chrysler Dodge Jeep Ram!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Congrats on your Challenger SRT8! I'm glad Coach could get you a great deal and give you a good experience. Enjoy your new car!

2015 T&C Purchase!

We had a great experience at Machens Chrysler last weekend! My wife and I, along with my Sister, her husband and my parents, all purchased Chrysler T&C’s (3 total). Living over 100 miles from the dealership like we do could pose a problem for some places, but not for the Machens team. We communicated with Mark and Chivonne over the phone about the van we were looking for, and they located one right away with the exact options we were looking for. Once we decided to purchase, we drove up Friday with my sister to pick up our vehicles. I work in customer service and I despise being “that guy” who comes in right at close to do major business. In spite of our best efforts, due to a serious traffic jam we were running late. Again, no problem to the Machens team. They had our vans detailed and ready to roll as soon as we hit the door. We saw Greg in Finance and he had us all ready to go as well. Everyone was so kind and courteous to us! We knew we had made the right choice going with Machens. I live in a town where there are two Chrysler dealers within 15 miles of me – one less than 2 miles away – but I will make the drive to Machens because I know I will be treated kindly and I will deal with honest people. Make the drive to Machens……it’s worth it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Wow! Thank you for your purchases of three Town and Countrys! We truly appreciate you and your family choosing our dealership and driving over 100 miles to do business with us. Enjoy your van and let us know if you need anything else.

A Great Experience from a Wonderful Team!

We had such a wonderful experience! Our good family friend, Mark Winstead made deal happen! Our family, my parents, and brother & wife all purchased a new 2015 Chrysler Town & Country minivan over the weekend from Machens. The whole team at Machens was so friendly and made us comfortable. We had our oldest son (age 6) with us. They got him a soda and he was thrilled! They had the vehicle we wanted all ready for us, sight unseen! Due to the distance between our home and the dealership (about 2 hours) we talked over the phone with Chivonne and they had exactly what we wanted! We got in at nearly closing time on Friday 11/14, but they still made us feel welcome and not a bit rushed. Greg was also so friendly. When we need a new vehicle I have no doubt that we will make the trip to Machens! Thank you for a wonderful experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congrats on all your new Town & Country minivans! We truly appreciate your business and are glad our team could help you find the perfect vehicles and make the process easy. Enjoy your new vans!

Great experience

My salesman was very knowledgeable about his products and was passionate about his job. I was treated with the utmost respect and will send anyone that's in the market for a new car to Paul In the future. I'm in Love with my 2015 Chrysler 200 C

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congrats on your new 2015 Chrysler 200C! We appreciate your business and are so glad that Paul and our team could provide you with an excellent experience.

Great

I just purchased a new Jeep Cherokee and EJ and Dennis did a great job working with me to get everything I wanted at a price I could afford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and congrats on your new Cherokee! We appreciate your business.

Honest and Time Saving!

Dan helped me and my husband find the perfect car for our family. He was respectable, honest, and fast. He made sure the monthly payments and Apr of the loan were at a price we could afford. I very HIGHLY Recommend him, he'll take good care of you!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! I'm glad Dan could provide you with a great experience. Enjoy your new car!

Great service!

Dan led me through the whole car buying experience. I really appreciated all his advice as this was my first car buying experience. He went out of his way to help me find the best car and deal for me. He provided me with advice as if I was family. Everyone at the dealership made me feel very welcome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congrats on your first car! I'm glad Dan could make you feel comfortable and at ease while guiding you through the process. We appreciate your business.