CDJR of Columbia

I called after finding a car online I liked - it was sold. Darrell got with management to find the car I wanted, however it was more than I was willing to pay. A few days later they were able to get me the deal I wanted. I am so happy with my 2015 Dodge Dart - Thank you Darrell

On a rainy Satuday stopped by Joe Machens Dodge trucks to check out the new 2014 trucks. Met Dakota and he helped us then pulling trucks up for us to check out, etc. we left without purchasing. Over the next several months Dakota would call and check to see how we were and if we were still intersted in a truck. He was such a personalable young man that we knew when we were ready to purchase it would have to be from Dakota. Upon seeing a truck that we were intersted in and visiting with Dakota - he worked tirelessly in obtaining a satisfactory deal on the truck.

I purchased a new 2014 RAM 1500 Quad Cab on 10/25/2014. My salesman was Derek Estes; however when I arrived Derek was with another customer so I met with Chad and then some Manager person. Then Derek joined us after the deal was finished. When my truck was brought around it had some body damage which I was assured would be fixed. Also, I had some extra accessories put on (had to be ordered); I was at the dealership for over 6 hours, I was ready to take my truk home. The next my husband and I got in our new truck and discovered the passenger seat wad stuck and wouldn't move. I called JMD, Derek first thing 10/27/2024; he assured ne everything would be fixed. I took my truck back on 11/11/2014 to have repairs to body fixed and accessories installed. Derek had Jamie give me a new loaner RAM to drive. After more than 2 weeks everything was done and installed to my satisfaction due to Derek.

I’m a first time ram purchaser, and its mainly due to my salesman Darrel Simmons. He was a very knowledgeable and helpful salesman, pointing out features and differences in the available models, giving me suggestions for financing my purchase and after the sale he was still there to help with delivery. If your looking for a sales person who is honest and has integrity come to Joe Machens Chrysler Dodge Ram and see Darrel (also known as coach)

Well the first salesman upset me enough to just leave. My wife flagged down Dakota and totally turned the day around. I knew what I was looking as I did internet search's to find the truck I wanted. So only needed to go to the dealer that had the truck.

We purchased a 2015 Chrysler 200S today and we have also bought a 2014 Dodge Dart from Joe Machens this year. We make a 250 mi trip, one way, because we KNOW that we will be treated fair and like family! The customer service is top notch and every employee makes you feel at home. We will continue to make the drive because every experience has more thN met our expectations! We would like to personally thank our sales associate Arick and Mark, the sales manager for our fantastic experience this time around! Thanks Joe Machens and keep up the great work! Kelsea & Mike Gudines

We had a rollover accident two weeks before we went car shopping at Joe Machens. When we got there, Derek came out and immediately asked if I wanted to drive the one I was looking at. He did not pressure us, just listened very compassionately to my needs (safety). Even though the floor manager tried to pressure us into buying a different vehicle, Derek listened to us and we were able to come to an agreement on the one we wanted. Derek did a great job and I wish the other man had left him alone to do it!

I want to give Derek Estes his props. Derek was very helpful in finding me the right car. He seemed to know what I was looking for in car and color. I did not feel stressed into making a purchase,he took a lot of time with me. I will recommend Derek and Joe Machens to every one I know looking for a car.

If your looking for a sales person who is honest and has integrity see Darrell Simmons. We gave purchased 4 trucks since July 2014 and going back to purchase a car.

I would like to commend Darrell (Coach) Simmons on the incredible customer service he has provided to me on 2 vehicles I have purchased from Machens. On both occasions, Coach met me 2 1/2 hours from Columbia to complete the deals and to deliver the cars. He is a knowledgeable and trustworthy salesman and always looks out for what is best for the customer. I would highly recommend both Machens and Coach Simmons!