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CDJR of Columbia

(241 reviews)
Visit CDJR of Columbia
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:00pm
Tuesday 9:00am–7:00pm 7:00am–5:00pm
Wednesday 9:00am–7:00pm 7:00am–5:00pm
Thursday 9:00am–7:00pm 7:00am–5:00pm
Friday 9:00am–7:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
New (855) 588-0388 (855) 588-0388
Used (877) 435-4161 (877) 435-4161
Service (866) 799-8790 (866) 799-8790

Reviews

(241 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CDJR of Columbia from DealerRater.

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Ed was great!

We purchased a Ram 1500 this fall from Ed Still and were extremely happy with his service and knowledge. We went in on a Saturday morning and looked at some trucks, but weren't sure we were ready to pull the trigger. Ed gave us all the information and wasn't pushy. He told us to think about it and get back to him. That evening, about an hour before they closed, we went back in to take a second look and test drive it. My husband talked to Ed again and was confident this was the one for him. Ed and the finance guy ended up working with us well after they had closed so we could take our new truck home that night. It was a wonderful experience, and everyone we talked to was very friendly and knowledgeable. We purchased a Ram 1500 this fall from Ed Still and were extremely happy with his service and knowledge. We went in on a Saturday morning and looked at some trucks, but weren't sure we were ready to pull the trigger. Ed gave us all the information and wasn't pushy. He told us to think about it and get back to him. That evening, about an hour before they closed, we went back in to take a second look and test drive it. My husband talked to Ed again and was confident this was the one for him. Ed and the finance guy ended up working with us well after they had closed so we could take our new truck home that night. It was a wonderful experience, and everyone we talked to was very friendly and knowledgeable. We will definitely be going back when it's time for another new car!We will definitely be going back when it's time for another new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We appreciate your business and are so happy you had a good experience with Ed and our team. Enjoy your Ram 1500!

Great buying experience

The facility was really nice, and my salesman, Dan Komo was really helpful throughout the whole buying process. I could tell he really wanted to find the right fit for me, and wasn't overly focused on making the highest commission possible as salesmen often do. He wasn't pushing me to make a decision and asked several times what it was that I wanted to do. The environment was very relaxed, and I felt comfortable throughout the whole process. Any questions I had, Dan was able to answer and he was very communicative throughout. I would highly recommend this dealership and specifically talking to Dan. Greg was also very friendly and sped me through the financing process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Steve. I'm glad Dan worked hard to find the best vehicle to fit your needs and made you feel confident in your decision. We appreciate your business and hope to earn it again in the future.

Nobody can do it better than Dakota!!

Words can not describe how happy I am with my new truck!! Dakota took such good care of me and made me feel like family thru the whole process!! I so totally would recommend Dakota to anyone looking for a vehicle. AWESOME EXPERIENCE!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congrats on your new truck! I'm glad Dakota exceeded your expectations when getting your new vehicle. Come back and see us!

Best Car Buying Experience

Just purchased a Toyota Highlander BEST deal in town! Chad Pitts was extremely helpful and knowledgeable of the vehicle, couldn't ask for any better. I would recommend everyone to go to Machens Jeep and ask for Chad Pitts. He found the exact car with ALL the features I was looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best experience buying a car ever.

Chivonne Dickerson was pleasant and professional. Great experience. I love my challenger. Thanks Chivonne you are an asset to Joe machens team. I will request her again for my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review. I'm glad Chivonne and our team could make your car-buying experience great. We look forward to earning your business again in the future.

Adam Wesbury was the bomb!

I get anxiety going into dealerships and dealing with purchases of this size but Adam made it comfortable and I knew the whole time he was looking to make sure I got the car that best fit my needs not just my wants and his pocket.... Good person, not just salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Buying a new vehicle doesn't have to be stressful and I'm glad Adam showed you that! We truly appreciate your business and are glad you had an enjoyable experience at our dealership.

Great experience in buying a car

Chivonne Dickerson was very professional. She was a delight to talk to through the whole process. She made sure after the sale that we had her number and encouraged us to call with any questions or concerns. She also helped me set up a lot of the electrical extras days after we bought the car. She then followed up several times to make sure things were still going well. I truly enjoyed working with her and will do it in the future also. Thank you Chivonne.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words about Chivonne. It sounds like she gave you a great car buying experience start to finish. We truly appreciate your business and hope to see you again.

Thoroughly Enjoyable, Refreshingly Simple.

Let's be honest, when I walked into Joe Machens I had no clue what I was doing. Chad Pitts patiently walked me through the buying process, helping me sift through tons of car choices, offering insight as I test drove 7 different cars over two different days, and making the process incredibly simple. He treated me like an adult as I made my first car purchase, and I can't sing his or Joe Machens Dealership's praises enough. I love my Jeep and I am consistently getting compliments on it. I fell in love with my vehicle and I am very pleased with my choice, but I couldn't have made it without Chad's help. In fact, my dad claims that for his next car purchase he's driving up to Columbia from St. Louis to work with Joe Machens again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Brittni! Congrats on your first vehicle purchase - what a big step! I'm glad Chad was there to guide you through the process of finding the perfect vehicle to suit your needs. Enjoy your Jeep and let us know if you ever need anything else.

The Best

Chivonne Dickerson was the best help I could ever ask for I sent my cousin as a referral ,and helped her tremendously with finding the vehicle my cousin wanted .....I can't thank her enough for the help ,and the professionalism, the prompt service, I will definitely by my next car from her

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! I'm glad you had a great experience with Chivonne. We look forward to working with you in the future.

Quick and to the point

Dan Komo readily helped us quickly after I ended up in a car accident. He showed urgency and got us everything we needed. I give Dan Komo 5 stars because of his sense of direction and urgency. So far I love the car. I hope it lasts a long while!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congrats on your new car! It's stressful to have to buy a car after an accident but I'm glad Dan could help you quickly locate and purchase one that fit your needs. We appreciate your business.