TJ Chapman Auto LLC Hours
When you want a great deal on a great used car, truck or SUV, come to TJ Chapman Auto! We strive to stand out and be different in the auto industry with our transparancy guarantee. Our branded title vehicles have been meticulously rebuilt to provide you the reliability you deserve, and what's more, we offer them at Rock Bottom prices. We are a family owned business and still offer you personal customer service.
OUT OF STATE -- We are located 7 minutes away from the SLC International Airport. We can pick you up, put you in a test drive and have you on your way with your new vehicle within an hour. We also ship nationwide.|
"TOP QUALITY. ROCK BOTTOM PRICE. We have the BEST PRICES NATIONWIDE!"
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I purchased a vehicle from this location in late 2016. The slogan too good to be true sums up their prices in relation to the quality of the vehicle you... buy. I bought a 2014 honda pilot. I have had to put over $3000 dollars in repairs to the vehicle. One particular repair that is most alarming was they improperly installed an air bag. There were screws through where the air bag would deploy. The dealer told me there was no chance the air bag would have properly deployed and most likely would have launched shrapnel. I was told when I purchased the car that it was in a minor accident no damage to the engine and all front end damage was fixed properly. Come to find out during another repair bill whagt TJ Chapman considers fixed properly is several tubes of JB weld holding the engine block together. I spoke with the owner himself and at first I was encouraged that he would do the right thing. He told me he would look into a solution when I got back a hold of him with a fair solution (several options) he said never mind its been to long since you bought the vehicle. You bought it as is (which in full disclosure I did). He said all this while fully admitting that at this particular time in the business he was working on fixing some things and that some of the vehicles that left his lot never got the right attention and some of the repair work was sub par. Really an experience that gives used car dealers a bad name. If looking for a rebuilt title dont go here!
I was search the entire nation. They had a great deal on the car I wanted as well as very affordable delivery costs which was convenient.
I purchased a 2009 Suburban from TJ Chapman. I knew what I wanted to look at when I arrived and had already run a CarMax report. Jake was very helpful... and I was allowed to test drive and inspect the vehicle thoroughly. 3 issues that I found were fixed and the vehicle was detailed while I did the paperwork. Again, Jake was very helpful and I was driving off with my new vehicle within an hour and a half. The entire staff was helpful, courteous, open, and professional. If you are looking for a great used vehicle, TJ Chapman is the first place you should look.
It was my first time buying a car online and they helped me through all of it! I was very pleased! It was also a fast process!
I purchased an extended warranty when I bought my 2019 Lincoln MKT. Let me tell you; Lori and TJ have bent over backwards to honor their warranty,removing... all my concern about dealing with them.
I put a deposit down on a vehicle first thing in the morning when the dealership opened and was promised docs for financing. After 1:00 I hadn't heard... from the dealership. When contacted, the dealership admitted to selling the vehicle to someone else. No offer was made to right the wrong. They just refunded my deposit and wished me a happy life. They claim they are different from other dealers but it turns out they're just like all the other used car dealers that give used car dealers a bad reputation.
We recently purchased an Infiniti QX60 SUV from TJ Chapman Auto. They were amazing! We had a trade in to deal with and they offered us more than any other... dealer had right off the top without adding more on the purchase price. They followed through on all their promises. No hassling on price or the buggy salesman approach. We feel like we purchased a really great vehicle for a much better price than anywhere else. Highly recommend. Jake, TJ and Lori really care about their customers. Thank you guys!
What a great experience. The staff was helpful. The vehicle we were interested in was clean and marked below value. Hats off mainly to Lori who supported... us with finalizing aspects of the vehicle after the sell. A great asset to your company. Thank you. Very thrilled with our purchase. B, Garner
Lori at TJ Chapman is a gem to work with. I so appreciated her willingness to go the extra mile to smooth out some detailing issues I ran into in purchasing... my used car. When issues arose the business was responsive and accommodating. They care about their customers.
I bought a car from this dealer after having my old car for 15 years. I had the car 4 days and my check engine light came on. I took it to Subaru and $800... later it is fixed. I don’t even have my plates yet.