Jackson Automotive

Dealership very professional but also makes the customer feel comfortable and cared for. Salesman and staff explained everything simply and easily understood. This is my 2nd time buying from them.

I really want to highlight Vinnie Gorden who sold me my 2022 Subaru Forester Wilderness Edition. From sending me the first video of the vehicle, to hosting me and showing me also a new Subaru, I feel that I was able to make the right choice for me. I'm really enjoying my new vehicle! Thanks, Vinnie...

Excellent customer service! Vinnie Gorden excellent sales! Great deals ! This is the second Subaru from here. Subaru of Macon Thank You!

Jackson Subaru was great when I bought my crosstrek in 2023 and the Servi had been very professional and the people at the dealership were friendly and helpful.

Great experience. Love our new car. Chan, our salesman was very helpful. Found us exactly what we were looking for.

The staff is very professional and really friendly. The service time was very prompt and very exceptional. Brett extended professional attention and accommodating service. We travel over a hour to receive car service and have recommend this Subaru facility to friends and family to buy their next Subaru.

I would highly recommend this dealership and their excellent service department. Purchased my 22 Outback new in 21. Have LOVED this car!! And would buy from them again with hesitation. Brett and Jamie in service department are very helpful and professional! 5 stars!!

I live about three hours north of Macon, where the dealership is located. I inquired about a preowned car advertised by Jackson Automotive on cars.com. The ad was a new and and photos were not yet uploaded. I received an immediate text response asking if I had any questions. I requested the CARFAX report and photos. The CARFAX was sent immediately and I was told that someone would send photos as soon as possible. I received a call from the manager stating that the car was being detailed but that he would have a salesman send a video. I received the video and a call from the salesman. He stated that the car was in very good condition and reiterated that it had low mileage. I told him I would like to have a pre purchase inspection performed by the nearby Toyota dealership and he indicated he would try to work with me on getting the car there if I chose to proceed. We spoke first thing the next morning and he stated that if I would make an appointment for the inspection, he would take the car there for me. I called the Toyota dealership and made an appointment. Before I could call the dealership, the salesman called me. I told him that the inspection appointment was scheduled for 10:40 that morning at Butler Toyota. Then, out of the blue, he began to tell me that the car was in bad condition and that it would probably be sold wholesale. He said he would have to speak with his manager and call me back. I never received a call back. I called around 9:30 but he didn’t answer. I left a voicemail message asking if I should cancel the inspection appointment, but I never spoke with him, or anyone from the dealership, again - ever. I called the Toyota dealership around noon to see if the inspection was completed and was told that I was shown as a no-show. Later that afternoon, I received an email from cars.com indicating that the car had been sold. A couple of days later, the car once again appeared in a cars.com ad, this time at a higher price. Since no one from the dealership has had the courtesy to call me and explain what happened, I can only assume it was decided that the car was initially underpriced and so I was ghosted. I considered this kind of business practice to be deceptive and immoral.

The staff is really friendly, and service is exceptional. Would definitely recommend to friends and family to buy their next vehicle here.

Not only do the cars sale themselves, but the personnel are right up there as well.