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Ron Tonkin Chrysler Jeep Dodge Ram Fiat

(609 reviews)
Visit Ron Tonkin Chrysler Jeep Dodge Ram Fiat
Sales hours: 10:00am to 7:00pm
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 10:00am–7:00pm Closed
New (503) 278-4641 (503) 278-4641
Used (503) 278-4644 (503) 278-4644
Service (503) 715-3110 (503) 715-3110

Reviews

(609 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ron Tonkin Chrysler Jeep Dodge Ram Fiat from DealerRater.

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Routine service

Came in for an oil change and routine service, and when I walked through the door, a familiar face was behind the desk. Jolene had returned, and it made me happy! She's always honest and straight forward with a smile on her face, and I feel confident that what needs to get done, will get done! Glad you're back Jolene!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

So great to hear, Jeff! Appreciate the feedback from you!

Better Than Expected

Very friendly and no pressure applied. Very willing to walk first time buyers through the process with lots of hand holding. The building needs a little work but I think they are working on that currently. Shout out to Joel for never showing irritation with our questions or concerns. We will send more your way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Excellent to hear! Thank you so much for the recommendation and referrals our way.

New grand Cherokee

John Moore made it happen when other Jeep dealerships told me no. The staff there are helpful and eager to help out. I will buy my next Jeep from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Excellent to hear, Marina! Can't wait to welcome you in for the next one, and let us know how we can continue serving you until then!

Ron Tonkin Dodge

Tonkin has taken care of all maintenance and recall items on my 2013 Dodge Charger. I also had an issue with my touch screen, which was addressed and replaced same day. The staff have all been polite, knowledgeable, and readily answered any questions I had. I even called them one day when I couldn't get in my car - key fob battery was dead. The service guy did not laugh, or make me feel foolish, which was much appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

That's wonderful to hear, and yes - those kinds of things happen to us all! Appreciate the kind feedback and can't wait to welcome you back in the future.

Jeep Compass

Was Looking for a Cheaper New Car so i could move some negative equity and seen the jeep compass for 18999 and knew that was a great deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Great to hear, Isaac! Thrilled you found just what you were looking for.

Customer

The sales staff was friendly and easy to work with. Very low pressure. Did not have a wide selection of what I was looking for. However, what they did have was very reasonably priced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

That's excellent to hear, Derrick! Appreciate you taking the time to leave your feedback for us.

Pam in the service department was awesome

Everything was excellent the service done on my vehicle was done in a very timely matter Pam in the service department was wonderful I recommend all customers talking to her she was great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Great to hear, Wanda! Appreciate you and your feedback for us.

Recalls

Process was quick and easy in and out. Pam was very helpful very laid-back crew nice to be there. I would recommend them highly. Thanks again for the great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

You're so welcome, Richard. Thank you for taking the time to share your feedback with us. Appreciate you!

I needed my 20,000 mile service check/oil change.

I have never had any problems bringing my car or truck for servicing. The staff always goes the extra mile to help you, even if no appointments are available. My last visit my service advisor was Jolynne Baertlein who was a pleasure to work with especially her sense of humor. I enjoyed her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

So great to hear, Larry. We love having her here too! Can't wait to welcome you back in the future.

Recall

Everything went smoothly very friendly staff and quick service for my mandatory recall of my Dodge. The lady at the front desk Pam was excellent and kind I enjoyed my experience greatly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Tom! Thanks so much for sharing your feedback with us. Happy we were able to take care of that recall and that Pam was able to treat you with such kindness!