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Ron Tonkin Chrysler Jeep Dodge Ram Fiat

(609 reviews)
Visit Ron Tonkin Chrysler Jeep Dodge Ram Fiat
Sales hours: 10:00am to 7:00pm
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 10:00am–7:00pm Closed
New (503) 278-4641 (503) 278-4641
Used (503) 278-4644 (503) 278-4644
Service (503) 715-3110 (503) 715-3110

Reviews

(609 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ron Tonkin Chrysler Jeep Dodge Ram Fiat from DealerRater.

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Pleasant Experience

This is the third Vehicle I have purchased form Tonkin and they continue to provide clear, concise information about their product. Jamie is a no hassle salesman and goes the extra mile for his customers. Zander was very quick and offered no pressure options and services that we could review. Everyone there is helpful and has a great attitude. I will continue to come back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Excellent to hear! Thanks so much for providing a great recommendation to us and great feedback for us. Appreciate you Mike!

Typical auto dealership

I was surprised that the salesman said that the bottom line price was on the window and there was no wiggle room. This irritated me because I prefer to haggle the price. Everyone was friendly, why not. They got everything they wanted. Prices were high but no more than what a person would see at any dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for sharing your feedback - I'm sorry to hear you weren't able to find just the pricing you were hoping for. But thrilled to hear everyone was friendly. Hope to welcome you back in the future!

Efficient operation

Joe was very straightforward with my Jeep purchase and I was in and out with my vehicle in less than 4 hours. Very efficient service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much Chris! Appreciate your feedback so much.

Fair, honest, professional

I traded a 2014 compass and upgraded to a 2018. From start to finish the transaction was very convenient and professional. At no point did I feel like I was being treated unfairly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Excellent to hear - "Fair, honest, professional" is exactly what we strive for!

Received a replacement key and air filter change.

Jolynne Baertlein was very kind and quick to take care of what I needed done (I was there for just a little over half an hour). Checked the car computer as well for any issues, which I didn't expect.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil change & Tire rotation

While being checked in this morning Jolynne knew how important it was for me to make sure my tires got rotated, since they didn’t the last time I was there, like I had asked. She also asked other questions about how things were running on my Jeep that I honestly don’t think anyone has ever asked me while checking in my vehicle. She was a breath of fresh air & I knew I would be walking out with my vehicle taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best customer service and the nicest ladies!!

I need to get my oil changed badly and the ladies at the front were amazingly friendly super fast and I didn't know there was a recall on my car she was able to get it all taken care of within 40 minutes which was so nice not to have to come back and make a second appointment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had the best experience. I would recommend this place!

I gave this review becuz everyone That I came into contact with was so helpful and amazing. My experience was by far the best I have ever had with any dealership. I particularly would love to give a shout out to Scott. He was with me thru the entire process and was so informative and helpful the entire way. Also Aaron was especially efficient and helpful as well. The professionalism of this place is above and beyond and I will definitely reconsider them for my next vehicle. :-)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service

The salesmen that helped us got me the car the I was wanting. I could have asked for a better salesman or a better car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Debbie got her Turtle Jeep

I knew just what I wanted and your dealership was quick and efficient with setting me up ... Everardo was extremely knowledgeable and kind! I will go back again and highly recommend..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.