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Sam Leman Ford

(487 reviews)
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Sales hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–4:00pm
Tuesday 8:30am–6:00pm 7:00am–4:00pm
Wednesday 8:30am–8:00pm 7:00am–4:00pm
Thursday 8:30am–8:00pm 7:00am–4:00pm
Friday 8:30am–6:00pm 7:00am–4:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
New (888) 468-8618 (888) 468-8618
Used (888) 797-4206 (888) 797-4206
Service (888) 471-7994 (888) 471-7994

Reviews

(487 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sam Leman Ford from DealerRater.

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Justin W is awesome.

Justin W is awesome. Very easygoing and tries to find you the deal you need.

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5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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They have cars on their website that aren't actually

They have cars on their website that aren't actually available. They "ordered" my car, took two weeks to get here, and then it didn't have the features the salesman promised in writing. They ordered a different one, and didn't honor the negotiated sales price. I would never buy from them again.

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1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Alfonso was fantastic to deal with, I recommend seeing

Alfonso was fantastic to deal with, I recommend seeing him to buy a new Ford or any of their great used cars.

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5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Justin Waggoner was fantastic and made the process

Justin Waggoner was fantastic and made the process seamless. I would recommend Justin and Sam Leman to anyone looking to purchase a new car! Thanks, Doug

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5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the wonderful review, Doug! We’re thrilled to hear Justin Waggoner made your car buying experience seamless and enjoyable. Providing outstanding customer service is what we strive for, and we’re glad Justin delivered. We truly appreciate your recommendation and your trust in both Justin and the Sam Leman team. Enjoy your new vehicle, and thank you for choosing us!

Audrey was great to work with.

Audrey was great to work with. They put me in the car I wanted for a great price

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5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience buying a Ford Maverick from Sam Leman.

Great experience buying a Ford Maverick from Sam Leman. Alfonso was my salesman and the experience was positive. Can was detailed and filled with gas. I had previously bought a car for Napleton's in Urbana, IL. It was such a horrid experience that I would never buy from them again. Next time I need another vehicle I will be going back to Sam Leman.

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5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Jim, for the 5-star review! We’re happy to hear Alfonso provided a positive experience and that your Maverick was ready to go in great shape. We appreciate your business and look forward to working with you again in the future!

Alfonso was very helpful.

Alfonso was very helpful. Knew exactly what I needed and didn’t try to oversell.

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5.0
  • Does recommend this dealer
  • Shopped for a used car
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I met Alfonso with Sam Leman Ford, he went above and

I met Alfonso with Sam Leman Ford, he went above and beyond to put me in a truck that fit my needs

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5.0
  • Does recommend this dealer
  • Shopped for a used car
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Tom Smith did a great job assisting my wife and me with

Tom Smith did a great job assisting my wife and me with our new vehicle purchase. We found a vehicle with the right option we were looking for. Good experience!

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5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Sam Leman Ford was great to do business with.

Sam Leman Ford was great to do business with. I found the ideal used Truck there after a multi-month online search. I was cautious about making a big purchase relying only on pictures and online/telephone communications as the dealer location is 500+ miles from my location. The entire team at Sam Leman was very easy to work with remotely and Frank (my primary contact) was always available at every step of the process. The transaction was completed online and the vehicle shipped to my home. I was delighted when I saw it for the first time as it came off the truck. I have to say it exceeded my expectations for a used vehicle. I have been driving it for a week now and am still completely satisfied. I would recommend the Sam Leman team to anyone.

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5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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