LaFontaine Chrysler Dodge Jeep Ram and Fiat of Lansing

Excellent service. Very professional and all were friendly. The store was exceptionally clean. It was great to work with them.

Overall I had a great experience at the dealership. All of the staff were very helpful and friendly

Great service. Was able to get car in right away for oil change. Conveniently close!

Very welcoming, Very clean, Terrific experience, I do miss the paper days tho, kinda hard to follow the numbers when flipping from screen to screen

An oil change took an hour and a half. The service staff were not very pleasant. I stood at the service desk for 3 mins, with an employee also standing there before I was even acknowledged. They were not on the phone either. Their attitude left a lot to be desired. It really seemed like they did not want to be there. I have those days at work too, but you have to put on a good face even when you are just not feeling it. If not for the remaining free oil changes I have through the jeep wave program, I likely would not be returning.

Prompt service, the tech and the advisor were friendly and my car runs great. Would recommend

The sales representative made it a very positive experience. It was great to work with Moustapha

Toll in a 2025 Grand Cherokee 4xe for engine warning light and charging system failure. Picked up after 3 weeks and told “Nothing wrong with it”. The was NO charge on the battery! Battery charge level was ZERO when returned to me!! This indicates no attempt to charge. Complete waste of my time. Total failure of LaFontaine service department.

Corey was very helpful and friendly in resolving my service issue. It was a pleasure to work with him.

Reliable and dependable, I have never been let down, I truly feel like I am treated like family