Reviews
Loooove it!
Loooove it!!!! This has been the best experience I have ever had in a dealership. These guys made my dream come true. I would recommend everybody to go there for the best customer services ever received!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Diane, congrats on getting your dream car! It's wonderful to see this was the best car buying experience you've had. Our team looks forward to your next visit. Take care!
Setup a appointment the day before for a key fob to be
Setup a appointment the day before for a key fob to be programmed no problem quick and easy customer service was great.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Frank, it's wonderful to see our team was able to get you in quickly to program the key fob. Let us know if we can assist with anything in the future!
Great service.
Great service. Nice people. Not pushy. Very clear in explaining all finances. Definitely will be buying another car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're pleased to see our team was transparent and provided great service during your visit. See you next time!
Thanks
I like the video they do while inspecting your car.
I like the video they do while inspecting your car. Kept you in the loop of things.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Yvette, we appreciate your wonderful feedback. See you next time!
I had a problem but the the really stepped up they really
I had a problem but the the really stepped up they really did the right thing so happy with them
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we regret to learn your recent experience was not what you were expecting however, we are glad you gave us the opportunity to make things right. If there is anything else we can help with in the future, please reach out. Lexus of Orange County Team
Didn’t get to take delivery in the nice dry garage like
Didn’t get to take delivery in the nice dry garage like everyone else to look over my vehicle before taking delivery to get it home and find that my car was joy ridden for 40 miles while I was doing my paperwork and found a small chip in the front wheel that I know we would’ve saw if we could’ve hit the same opportunity to look over our car instead of getting freezing rain on us and some guy sitting in the front seat like they used it for errands.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Hello, thank you for sharing this feedback. We regret to learn your recent experience was less than satisfactory. If you are willing to contact me directly, I would appreciate the opportunity to speak with you about this, thank you. Stephen Berkowitz 845-589-5424 Sales Manager
Wonderful experience!
Wonderful experience! Very professional! We can’t thank Dave Lewis enough for helping my daughter buy her first car! Everyone we came into contact with were very pleasant and helpful. Thank you!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, it's great to see you had a wonderful experience with Dave. Come see us again in the future!
Pretty chill, they were fast and efficient.
Pretty chill, they were fast and efficient. I got in and they started working on my car immediately.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Ali, we appreciate you taking the time to share your experience. We look forward to your next visit!
Treated us as valued customers.
Treated us as valued customers. Excellent sales rep got us the exact car we wanted and the price we wanted. Terrific experience all around. So very pleased.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're pleased to see you had a terrific experience while visiting. We look forward to working with you again in the future!
I never get my car fix like I was supposed too and I’m
I never get my car fix like I was supposed too and I’m still hearing the noise that was doing
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi Julio, I regret to learn you are still experiencing an issue with your vehicle. At your convenience, please contact me so we can discuss this further. Wayne Pfeiffer 845-450-7051 Service Manager