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Lexus of Orange County

(1,475 reviews)
Visit Lexus of Orange County
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award
New (877) 413-7183 (877) 413-7183
Used (888) 332-6216 (888) 332-6216
Service (888) 834-5326 (888) 834-5326

Reviews

(1,475 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Orange County from DealerRater.

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Took excellent care of my car.

Took excellent care of my car. Had the work done quickly. And kept me informed.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Dona, we appreciate you taking the time to share your feedback about the quick service you received. See you next time!

My experience was great this was not my first time

My experience was great this was not my first time dealing with Steph Jean I previously had an NX 300 F sport three years ago and Steph took me out for my first test drive ever in a Lexus. My lease was up and I remember that I had Steph number a.d I reached out and all I can say is that im in love all over again. Thanks

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hi Sherise, we're pleased you had a great car buying experience with Steph. Let us know if you need anything again in the future!

Reliable, professional and courteous.

Reliable, professional and courteous. Their service department is exceptional. They answer all of your questions and provide assistance in learning how to navigate new features. It’s a great dealership in every aspect of sales, service and leases.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, it's wonderful you received reliable, professional and courteous service from our team. Let us know if we can assist with anything in the future. Have a great day!

so helpful and knowledge able and super friendly the best

so helpful and knowledge able and super friendly the best car buying experience i've ever had.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Trevor, it's great to see our team was helpful and knowledgeable during your experience. Come see us again soon!

The best this time 👍🏽wonderful happy thank you for take

The best this time 👍🏽wonderful happy thank you for take my car and happy I see soon

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hello, we're pleased to see you are happy with your recent visit. See you next time!

Always an easy visit and positive experience.

Always an easy visit and positive experience. Never any issues when I go to dealership

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, it's wonderful to see you always have an easy and pleasant experience when you visit. See you next time!

The dtaff is warm and knowledgeable.

The dtaff is warm and knowledgeable. The place itself is clean snd attractive. Will continue our affiliation with the dealership

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to share you positive feedback about our knowledgable team and clean store. Let us know if we can help with anything in the future, have a great day!

Wonderful experience at Lexus of Orange County from

Wonderful experience at Lexus of Orange County from beginning to end! Very supportive and attentive staff and no pressure whatsoever. they have my loyalty.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hi Damian, we appreciate you giving us the opportunity to work with you. It's great to see you had a wonderful experience with our attentive team. Let us know if we can assist with anything in the future, take care!

Helpful and friendly.

Helpful and friendly. Appointments are fast and easy to set up. Service has always been great.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Michele, we're pleased to see you always receive great service and help from our friendly team. We'll see you next time!

Exceptional, Michael was very knowledgeable about the

Exceptional, Michael was very knowledgeable about the wait period so he gave me a loaner vehicle

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate your kind feedback about the exceptional service received from Michael. Enjoy the road ahead!