Reviews
I really like the service department at this Lexus.
I really like the service department at this Lexus. Chris is very helpful, accommodating, and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we appreciate your kind feedback about the service department. We look forward to seeing you at your next visit!
Prompt, honest customer service!
Prompt, honest customer service! My vehicle was handled as soon as I entered. Wait time was minimal!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're pleased to see you received prompt and honest service during your visit. We'll see you again soon!
Very pleased with our experience purchasing our new 2022
Very pleased with our experience purchasing our new 2022 Lexus RX 350L. Our sales guy Josh was great, no pressure at all. The sales manager was also kind and was quick to get us to the price we needed to get out the door. Finance rates through Lexus were better than any local bank or credit union and the finance manager moved our paperwork quickly. We were in and out driving our vehicle in no time. I would definitely recommend this delearship.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, congrats on the new RX! Let us know if you need anything in the future. Take care!
Excellent service.
Excellent service. They make me feel like a valued customer each visit. I appreciate the whole team, from Sales to Service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello valued customer, we appreciate you taking the time to share this wonderful feedback about the excellent service you always receive. Until next time, enjoy the road ahead!
I bought a ‘16 Camaro 3 years ago, I am still smiling in
I bought a ‘16 Camaro 3 years ago, I am still smiling in my mind from the excellent service I received. The Financing manager gave me a little pressure, but not too much, I needed it. It took me 6 months of visiting the dealership to finally make my purchase, by the end everyone there felt like family. I’m sure everyone that was there 3 years ago Remembers the jet black Camaro I ended up getting for a great price. FYI, If you get another Camaro I’ll buy it all over again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Bryon, we truly appreciate this awesome feedback. Let us know if you need anything in the future. Take care!
Always explained what needs to be examined to resolved
Always explained what needs to be examined to resolved the problem and the cost is visible.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we appreciate you taking the time to share this positive feedback. See you next time!
My experience with Lexus of Orange County was excellent.
My experience with Lexus of Orange County was excellent. Everyone was very friendly- informative and not pushy. Melissa was just as excited as I was that I was purchasing my first new car in 35 years. She spent all the time we needed to go over the features of the car. She kept me posted on when it might be ready. Follow up was also appreciated.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Joanne, congrats on your new car! We're glad Melissa was great to work with and we hope to see you again soon!
Gave me a decent deal on the car but hid problems and
Gave me a decent deal on the car but hid problems and history with the car, and when I wanted the problems fixed on the car they told me to take it elsewhere and were not going to fix anything for me.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, I regret to hear about the issues you are experiencing with your vehicle. Full transparency is always our goal and apologize if you feel we fell short. Please contact me so we can discuss this in further detail, thank you. Stephen Berkowitz 845-589-5424 Sales Manager
As always when I go there Mike from the service
As always when I go there Mike from the service department does a great job.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Randy, we're pleased you always receive great service from Mike. We'll see you next time!
Gave me satisfactory explanation for extra service
Gave me satisfactory explanation for extra service requirement. Well organized and good personnel. Well done,
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Mike, we appreciate your feedback and pleased you are satisfied with your service. We look forward to working with you again in the future!