Reviews
On vacation from Michigan, and got a bad tank of gas.
On vacation from Michigan, and got a bad tank of gas. Ann helped us out and got the problem corrected. We were back on the road the same day. Thanks for saving our vacation! Thank you to the machenic who helped out.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
67 grand prix
Excellent service. My Service MGR was Wade. Got me in due to me having a breakdown and traveling on the road. Got me into an old car tech. He knew what he was doing and got me figured out and fixed. Due to a time constraint, I had to leave before the repair was made. Wade knew the people at enterprise, and was able to get me a one way rental, where I had been completely unsuccessful at. All in all, excellent visit and out come due to the circumstances.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Kim, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Customer review of Kristian Tucker
Kristian Tucker went above and beyond to accommodate us. Kristian was very professional at his job. Kristian is a very outstanding individual and is an asset to any company. I would highly recommend him to friends and family. I highly recommend this dealer because of Kristian Tucker.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Knicky, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Always received five star treatment from this dealership.
Always received five star treatment from this dealership. Highly recommend them for service on any vehicle. Service staff are the best.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Chevrolet West Amarillo and we hope to be of service again in the future.
We couldn’t be happier with the attention we received
We couldn’t be happier with the attention we received throughout the process of replacing our vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
Buying a vehicle from Auto Nation was an easy, painless
Buying a vehicle from Auto Nation was an easy, painless process. Everyone I came into contact with was very nice and accommodating.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
An acknowledgement when entering the building would be
An acknowledgement when entering the building would be nice. When you are in service that should be a requirement.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Hi, thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
Joe Rogans was our sales associate.
Joe Rogans was our sales associate.. He greeted us with a friendly smile as we got out of our car, opened the door and welcomed us into the show room. The time we spent with Joe was very pleasant and extremely helpful. He provided the information we needed and freedom for us to make the decision regarding buying the car. We consider him not only an excellent sales assoicate of AutoNation but also a friend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!
Sloooooooooooooooooow
Car is already back in shop. It took them almost three weeks the first time and now it will be another week. They have had the car more than I have the last month and a half. And I need to drive to Houston early next week!
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Claudia, we are deeply disappointed by your experience at AutoNation Chevrolet West Amarillo. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (806) 318-0057 to discuss what we can do to help.
Can?t beat the service
Friendly service staff that is very professional! They have a nice wait room for customers and will give you a ride if needed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Russell, we are pleased to hear you had such a positive experience with us. Please let us know if there is anything else we can do for you; we are more than happy to help!