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Thompson Lexus Willow Grove

(89 reviews)
Visit Thompson Lexus Willow Grove
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–7:00pm
Tuesday 8:00am–7:00pm 7:30am–7:00pm
Wednesday 8:00am–7:00pm 7:30am–7:00pm
Thursday 8:00am–7:00pm 7:30am–7:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 8:00am–5:00pm 8:30am–5:00pm
Sunday Closed Closed
New (267) 297-1280 (267) 297-1280
Used (267) 686-9781 (267) 686-9781
Service (267) 297-1074 (267) 297-1074

Reviews

(89 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Thompson Lexus Willow Grove from DealerRater.

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You saved me time and money.

You saved me time and money. Thank Mark for his help in getting the work done expeditiously. When it seemed others did not care or did not want to get involved he stepped in and completed the job. My husband suffers with alzeheimer and working with him can be a challenge. Thanks 🙏.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for recommending Thompson Lexus Willow Grove!

I have been a customer of ThompsonLexus at Willow Grove

I have been a customer of ThompsonLexus at Willow Grove for many years and to say that they provide great service is an understatement. They are excellent! Exceptional customer service! Intelligent and patient sales team who will have me as a customer for my future business. I will always refer Thompson Lexus at Willow Grove to my family and friends. Thank you!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for recommending Thompson Lexus Willow Grove!

Everyone at the dealership was pleasant and efficient.

Everyone at the dealership was pleasant and efficient. I can honestly say I prefer this dealership over the Cherry Hill/Mount Laurel location.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Thompson Lexus Willow Grove!

It was a great experience with incredible service.

It was a great experience with incredible service. Maria exceeded our expectations. 5 STARS and thanks!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you for recommending Thompson Lexus Willow Grove!

Everything was done very quickly.

Everything was done very quickly. They provided a subsee car. Good service! I will recommend it to my friends!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Thompson Lexus Willow Grove!

We had the best experience with this dealership,

We had the best experience with this dealership, everybody was very helpful and friendly. Highly recommended Jonathan, he helped us a lot

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
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Dealer response

Thank you for recommending Thompson Lexus Willow Grove!

The staff is professional and knowledgable.

The staff is professional and knowledgable. Service is is done in a timely manner and complete. I have never had to return the car because it was inadequately serviced.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Thompson Lexus Willow Grove!

Everything went well no complaints!

Everything went well no complaints! Loaner was awesome also , rate it very high with satisfaction!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Thompson Lexus Willow Grove!

Respectful and courteous.

Respectful and courteous. Easy to work with. No pressure. Listened to what you had to say.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Thompson Lexus Willow Grove!

На прошлой неделе купил автомобиль Lexus на дилерской в

На прошлой неделе купил автомобиль Lexus на дилерской в willow grove . Случайно нас взяла на обслуживание русскоговорящая сотрудница . До этого мы были на дилерской в infinity , промурыжили нас 3,5 часа , сотрудник бегал 15 раз на разные согласования к боссу , но в итоге не смогли договориться . На Lexus я попросил Марию постараться дать нам сразу все возможные скидки от дилерской, что она нам и сделала к нашей радости и к удивлению . Дороже взяли нашу машину и дали очень хороший банковский процент . Процедура была закончена примерно в полтора часа , за что ей большое спасибо . Объясняет четко , говорит по делу . Very very good, would recommend to everyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the wonderful recommendation!