Reviews
Service
I went to have tires rotated. After it was done I asked Meegan to pair my new phone and she did not hesitate. She greeted me with a nice smile asked how I was doing. The rest of the service department all greeted me as well. Everyone is so helpful when I come in for service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Michael Bates Chevrolet..Randy Warsop
Kudo's to saleman Randy Warsop..and also the GM at the dealership. These guys are great and went out of their way to help me complete the buying process. I want to thank Michael Bates (owner) for having these individuals on his staff...Well done..
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Owner of the new vehicle
Very well satisfied with dealership. Kelly and Nichole were very helpful!!!!
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Management engagement.
Outstanding Management leadership. Thanks you very, very much!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Micheal Bates Chevy dealer
Phil in service dept. is awesome. He was very helpful. Great guy. Also if you need a new car or used Kelly wise is the best saleswoman!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Chevy Blazer
Nicole was AMAZING! She got me a great deal and got me out of a lease from Jeep. I am happy to be one of her clients again. The whole process went quick. Everyone that I met there was very friendly as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
SERVICE VISIT
MICHAEL BATES CHEVROLET IS GREAT. EVERY DEALER SHOULD STRIVE TO BE LIKE THEM.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
good service department
in and out in 30 minutes, waiting room was clean and comfortable and well spaced out with chairs
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Leo G
Service Manger Mike Goss was fantastic. I went to him about a reoccurring problem. He took care it! Thanks again Mike!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Oil change
Scheduled appointment worked well. Duration of repair was close to estimate although 1-1/2 hr for oil change and tire rotation seems a bit long. So, I went across street to shop instead of waiting in lobby.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase