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Michael Bates Chevrolet

(640 reviews)
Visit Michael Bates Chevrolet
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 9:00am–4:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (888) 562-2905 (888) 562-2905
Used (866) 256-8761 (866) 256-8761
Service (888) 454-6164 (888) 454-6164

Reviews

(640 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Michael Bates Chevrolet from DealerRater.

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Fast Service!!

Initially told it would take at least 3 days for my repair, and they were able to complete the job in one day instead! Pleasant and welcome surprise!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dont trust them. Used car purchase. Info not disclosed on...

Dont trust them. Used car purchase. Info not disclosed on specifics asked. $3,000 in repairs needed after purchase. MotorMounts-driveShaft-Struts-2 bad tires

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Great service

Everyone was very welcoming.It was a very pleasant experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Chevrolet Equinox

Work was done in a very timely manner. Everyone very courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dont buy here. The finance manager was rude and...

Dont buy here. The finance manager was rude and demeaning. Credit was approved yet the finance manager wouldn't accept my moms proof of income because he wanted that current date on the award letters. He said the YEARLY VA and social security award letters were not valid because they didnt have that current date on them. I explained that he also had bank statements to prove where the income comes from with direct deposit in his hand. He stated my dads name being on the statement with my moms name means it could be my dads income and laughed when I told him my dad had renently passed. Can't believe he is in management. He is an arrogant person. Never buy from this place. My mom went to Taylor Ford and leased a new SUV with the same documents with no issue.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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Oil Change

Very good experience. It only took a short period of time to get my oil changed. Everyone was very efficient and very pleasant to deal with. They got me out of there as soon as possible. No long waiting period which was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service

Meagan Coniglio Is great service advisor if you need service for your Chevrolet she is definitely the one to contact I will be getting all my future service and repairs done at Michael Bates Chevrolet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service

I made an appointment for an oil change. My time wars given and the service was timely and great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service and recall issues with my Chevy Volt

I brought my Chevy Volt in for routine maintenance and for a recall issue. Service was great, a very satisfactory experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Meghan was amazing!!

I cannot express enough how amazing Meghan was!! So helpful, always available or got back to us right away, answered every question we had and even worked directly with our warranty company to solve things we couldnt navigate on our own. As much as I hope I wont need to see her again for a while, if we need repairs in the future, we absolutely will bring our vehicle back simply to deal directly with Meghan. Thank you so much!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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