Reviews
Good experience, work done to my satisfaction, can't...
Good experience, work done to my satisfaction, can't understand 25 word minimum, I said what I had to say in seven words, you're too denanding
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
MALIBU
I WAS GREATFUL THAT THEY DID FIND THE ISSUE WITH MY CAR AT THIS TIME. ALL IS FIXED AND WORKING PROPERLY AND WAS ABLE TO HAVE A LOANER. PHIL GOES ABOVE AND BEYOND SERVICE. THANK YOU
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Surprisingly went for low air in tire. Had nail in tire....
Surprisingly went for low air in tire. Had nail in tire. In and out in less than an hour and no charge! thanks Appreciate your help
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service Rep, Brandon, did a great job!!! He secured a...
Service Rep, Brandon, did a great job!!! He secured a courtesy vehicle for me and kept me informed of the service my car needed during the process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very satisfied with the work. My only complaint is I...
Very satisfied with the work. My only complaint is I brought it in on a Tuesday when you didn’t even look at it until the following Monday. If you could have called me the night before I would have brought it in then or 7:00 that morning.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Good service
Routine oil change on my Traverse. My car went back when I arrived, comfortable waiting area with coffee bar and snacks, quick service while I waited.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service dept. answered the phone at 7 am and got me...
The service dept. answered the phone at 7 am and got me scheduled for service the same day. When I came in, they also were able to schedule my 2nd vehicle for service later the same day! Excellent customer experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Engine Light repair
The service department set me up for service on my car with a date that was convenient for me. It took them four days, but I had a loner car which was a Trax that I was very happy to have, in fact I'm thinking of getting a Trax when I get a new lease.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Michael Bates Chevrolet has wonderful service and prices....
Michael Bates Chevrolet has wonderful service and prices. I went to turn in my old lease and upgraded my next lease due to the due diligence of my sales associate finding the best incentives.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Michael Bates always offers excellent service with for my...
Michael Bates always offers excellent service with for my vehicles thorough out many years. Brandon is my go to guy when issues arise. I recommend Michael Bates to anyone looking for quality vehicles and customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
