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Michael Bates Chevrolet

(636 reviews)
Visit Michael Bates Chevrolet
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 8:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 9:00am–4:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (888) 562-2905 (888) 562-2905
Used (866) 256-8761 (866) 256-8761
Service (888) 454-6164 (888) 454-6164

Reviews

(636 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Michael Bates Chevrolet from DealerRater.

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Helped me with the nail in my tire.

I only had my Blazer for 10 days when I found a nail in my tire. Brandon explained to me that the nail was in a place that wouldn’t be a good fix so I would need a new tire. Since my car is a 2020 the tire had to be ordered. Brandon offered to have the spare put on to get me through the weekend. We decided to just leave the car there until Monday when the tire came in. I’m am so glad we purchased the tire protection plan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

It has been a pleasure to work with Kelly over the past...

It has been a pleasure to work with Kelly over the past few years. I look forward to continuing to lease vehicles from her I the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awsome service went in with a check engine light on and...

Awsome service went in with a check engine light on and was told they couldnt look at it till the following week but phil said hold on and got me in the next day early

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Michael Bates Chevrolet is the complete place to buy and...

Michael Bates Chevrolet is the complete place to buy and to repair one’s vehicle. The massaging chairs, excellent coffee, and extremely clean restrooms make it enjoyable while waiting for ones car to be repaired

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Got us what we needed

Had no problem nice lot good cars sales was nice let us take our time all in all real nice experience next car I need definitely returning to them for

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fast and friendly service just needed a oil change only...

Fast and friendly service just needed a oil change only took half hour service writers very friendly highly recommended Michelle bates for service for service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

quick and friendly

They were informative when I called to find out the price on a first oil change. It was actually free!! Brought my vehicle in and got waited on immediately. I was done quickly and I was on my way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

DeShoun asked me what I was looking for and had me test...

DeShoun asked me what I was looking for and had me test drive 2 different models to compare. While I was test driving, he found exactly what I was looking for in the lot. The financing process was transparent and quick and I was in and out the door in a matter of a few hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Oil change

Was helped as soon as I pulled into service area for scheduled oil change. Friendly personnel made me feel welcomed. And enjoy sitting in the massage chair that is available.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Fast service friendly repsI was in and out for an oil...

Fast service friendly reps I was in and out for an oil change within about 45 minutes. I didn't have time to finish my coffee, that is how fast.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.