Reviews
Ok Service
This dealership needs a quick change oil service. Waiting a hour+ for an oil change after you make an appointment is crazy. Quick efficient service at a competitive price is essential.
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Service department really needs to improve
Brandon from the Service Department was great. Most of the other employees there, in service, have HORRIBLE attitudes and act like they don't want to be there and that having to deal with me is just such an inconvenience. I hate being a rude person, but when I know I have to go there and deal with them, I absolutely DREAD it. Phil has helped me a bit as well. He is also great.
- Customer service 1.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great Service
Quick and speedy service. Easy to setup an appointment and work done in time specified. Also received email confirmation about the service appointment which is a bonus.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
gzgmsuv
GREAT - BEST DEALERSHIP I'VE BOUGHT WITH in my 75 years buying cars. Salesman was easy to work with helping me decide suv was best choice for me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brandon Queen delivered great customer service. He kept...
Brandon Queen delivered great customer service. He kept me updated every step of the way! I would definitely revisit this dealership again! Thanks a lot Brandon
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had my brand new truck in twice for a smell coming from...
Had my brand new truck in twice for a smell coming from the heater when it's on. They didn't fix anything kept saying they couldn't smell anything. When me , my wife, and daughter all smell it and get headaches from it there's a issue . Had my truck over a week each time . Do not take your vehicle for service here and for that reason don't buy a vehicle from here .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great dealership to work with. Very speedy and friendly....
Great dealership to work with. Very speedy and friendly. Will take the time to show you around. Show you the vehicles and make sure you get what you need.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service department! Dealt with my vehicle needs in...
Great service department! Dealt with my vehicle needs in a timely fashion. Didn’t have an appointment but still took care of my vehicle. This dealership is highly recommended
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Serviced both of our vehicles same day. Excellent...
Serviced both of our vehicles same day. Excellent service! Scheduled the service for the same day we called and completed the service on both vehicles in less than the time estimated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Phil made my service experience positive & efficient at...
Phil made my service experience positive & efficient at Michael Bates Chevrolet! Two vehicles taken care of quickly! Everyone I dealt with was polite, thoughtful & kind.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
