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GTX Auto Group INC

(195 reviews)
Visit GTX Auto Group INC
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–6:00pm
Sunday 11:00am–4:00pm
2025 consumer dealer award
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2025 consumer dealer award
(888) 379-3963 (888) 379-3963

Reviews

(195 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of GTX Auto Group INC from DealerRater.

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Selection, service,savvy... it's all there

Driving the 2009 used crossover with 79K miles bought on Dec 26.. Large array of cars and trucks, some unique. Clean, modern pleasant facility but not overdone. Good guys to make a deal with: organized, reasonable, do what they say they'll do. I'll be back when I replace my SUV.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I was shopping for a Acura MDX

Greg was super, no pressure very laid back and he made me feel so comfortable an very outgoing. He was so helpful, that I ended up finding and buying my Acura MDX, he had it all detailed and paperwork ready when I came to pick it up.. I am shopping for another vehicle for my son and our start and most likely finish will be with GTX.. GTX has made me one happy owner of my Acura, and no financing, because they made it possible for me to pay cash.. Thank you Greg very being so helpful and making this happen for me and Serenity..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buyer

Dave made the experience a very pleasing one. No pressure, very good knowledgeable and very professional . Would go back with no hesitation. All the cars on the lot seemed to be good quality and priced well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service , clean cars

The entire experience was easy, no pressure and no waste of my time. Our sales person, Dave is someone I've already recommended to others. Purchase of car was a breeze. Impressed at how efficient and professional all were. Definitely earned my repeat business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Greg is amazing!!!

Greg made our process so wonderful! In the future we will be back to make a deal with him. Thanks for the laughs. :) see you in a few year!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good customer service

Good customer service helping buyers with get back in a car and fast service and they made it easy ..i would recommend them for people and friends looking into buying a car .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best Deal Around

I have bought many used cars in my days and after my latest car was totaled, I was looking for a specific year, type,price of car and found what I was looking for across the river at GTX Automotive West Chester through CarGuru search. I live in the Lexington, KY metro area and found the best deal for what I was looking for the specific car that I was looking for was 4 hour round trip away at GTX Auto in West Chester, OH. Glad I made the trip as Terry and Greg were fantastic throughout the entire buying process. The cars are priced fair to market so it is a very low pressure buying experience. This isn't a dealership if you want to come in and try to lowball offer as their prices are already in line with market and priced aggresively for mileage and condition so this isn't going to be a dealership where you go back and forth all day as they are basically pricing to move units. I had a couple of items on my due bill and they were all taken care of , detailed up, car was fueled up and ready for me to drive home upon pickup. I'm not sure how they will stand behind the purchase if any issues arise within the next few weeks but I have no doubt that they will do what they can to make things right if needed. Don't hesitate to stop by here and chat with the friendly staff here. They will do what they can to make a fair deal and won't pressure you either way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Not a Ford dealership buyer beware

Beware for gemmies done to make vehicles run , check under the frame hoods and other notes , this is a poor dealer ship with used cars not much done to repair correctly , i would stay clear of these

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great experience!

Great buying experience. Went to 5 other dealers in the course of a week, and this was by far the cleanest, most welcoming, and professional. Very patient with us and even made our children comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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