Reviews
Lavar is AMAZING!! Every time I feel comfortable and...
Lavar is AMAZING!! Every time I feel comfortable and welcome! Everything was seamless and very helpful. Thank you so much for everything. I appreciate it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lavar and our team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Jason is super to deal with, very professional and...
Jason is super to deal with, very professional and knowledgeable. He even let me know what expect on my next visit and cost of it
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Best hands down. We walked in just to look and see if...
Best hands down. We walked in just to look and see if they had what we were looking for. James met us and showed us 2 SUVs we were interested in. He was very knowledgeable on both vehicles. We picked the Sorento and I absolutely love it. This is our 3rd car from this dealership and we wont buy from any other place.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that James was a great help! Thank you again for your business and kind words, and we hope you love your new Sorento. Take care! - Madison Magnus, Customer Relations Manager
Great Experience
I had to drive 2 hours to get to Jim Ellis, it was worth the trip! Questions I had where answered prior to my arrival. Alfredo, the sales person, was knowledgeable and answered all of my questions. I would defiantly recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Maren, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Alfredo that was able to help out! Thank you again for your business and recommendation, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager
My experience was most excellent, everyone in the service...
My experience was most excellent, everyone in the service department is absolutely fabulous🎉They are one big family At Jim Ellis Kia of Kennesaw, and they made me feel like I was at home and a family member🤗
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our service team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Got My Dream Car
Went in to look at a new Sorento and Telluride. Ultimately feel in love with the Sorento! James Wind is the best salesman. Felt no pressure to buy and it was an easy laid back buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amber, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that James was a great help! Thank you again for your business and kind words, and we hope you love your Sorento. Take care! - Madison Magnus, Customer Relations Manager
My 2020 Kia Soul had recurring issues with the engine,...
My 2020 Kia Soul had recurring issues with the engine, and the team at Jim Ellis not only did a full engine swap, but covered my rental car for two weeks! I couldn't be happier with their level service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chris, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We're so pleased to hear about your experience with us, and we're so happy that our team was able to help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Camille was very helpful in getting papers needed to...
Camille was very helpful in getting papers needed to insurance company for reimbursement on a Key Fob and Key which had to be replaced. Thanks.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Camille was a great help! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Abel Vazquez
Thank You for the great service and I will definitely continue to bring my repair needs to your location.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Abel, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Awesome as Always
Diana is always great. Never take my car to be serviced anywhere else
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nicholas, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana and our team are always a great help! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager