Reviews
Had an excellent customer service experience.. Everyone...
Had an excellent customer service experience.. Everyone was very professional and made me feel much at home. My service advisor Diana Bell is one of the Best in the business. I am forever a customer of Jim Ellis Kia. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana and our team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Everyone that assisted us from start to finish was...
Everyone that assisted us from start to finish was wonderful. I can’t say enough about how amazing Jim Ellis Kia staff were. Thank you for making this process easy and painless.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Excellent service and fair pricing. Appreciated Hector's...
Excellent service and fair pricing. Appreciated Hector's help with purchasing my new vehicle! Really appreciated how nice and efficient everyone was. Thank you all for making this such a good experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Hector was a great help! Thank you again for your business and kind words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager
Great customer service!! The deal was handled over the...
Great customer service!! The deal was handled over the phone and my new Kia Forte was delivered same day! I always cringe at dealing with car buying, but they made it easy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words, and we hope you love your new Forte. Take care! - Madison Magnus, Customer Relations Manager
Was an professional experience in the means of setting...
Was an professional experience in the means of setting the example for the dealership. Employees and representatives were polite and informative to all customers regardless of them obtaining a vehicle on given days.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Second visit to Jim Ellis Kia, I came in for scheduled...
Second visit to Jim Ellis Kia, I came in for scheduled oil change. Easy appointment scheduling. The staff was courteous and professional, my service advisor Camille Williams did an awesome job getting my car checked in. She also explained my upcoming service needs. I highly recommend Jim Ellis Kia of Kennesaw.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Camille was a great help! Thank you again for your business and recommendation, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Outstanding service
Loved it. Staff was very informative and polite to customers. Always provided us with greetings and any form of positive considerations. 10/10.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kovyn, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Service
I was Very pleased with the service and the courtesy ale as us provided by Jason.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Retta, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Service Visit
Second visit to Jim Ellis Kia, I came in for scheduled oil change. Easy appointment scheduling. The staff was courteous and professional, my service advisor Camille Williams did an awesome job getting my car checked in. She also explained my upcoming service needs. I highly recommend Jim Ellis Kia of Kennesaw.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jeff, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Camille was a great help! Thank you again for your business and recommendation, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Camillia was very helpful. Wasn't trying to charge me...
Camillia was very helpful. Wasn't trying to charge me extra for what I didn't need and kept me informed about my car. Still need a follow-up after 1000miles so I look forward to great service once they know what the problem is
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Camille was a great help! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager