Reviews
Super quick service and a car wash! The service guy was...
Super quick service and a car wash! The service guy was very personable and helpful. I was pleased that I was in and out in under an hour!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Diana was very helpful in communicating the services...
Diana was very helpful in communicating the services required for my Kia. She helped set-up transportation and was accommodating with pick-up and drop-off times. Her and the staff were very friendly and knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana and our team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Bryson helped me with my purchase. he’s very...
Bryson helped me with my purchase. he’s very nice/friendly & made the process go by fast. i am in love & satisfied with my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Bryson was a great help! Thank you again for your business and kind words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager
This is my 3rd KIA that I have bought from here....
This is my 3rd KIA that I have bought from here. Everyone is so nice and willing to help. Definitely 5 STARS. Even the service dept is top notch
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Have been having my car serviced at Jim Ellis, such good...
Have been having my car serviced at Jim Ellis, such good service I decided to lease my next car their and got a excellent sales person, Alfredo so we leased a 2021 KIA Sorento, very happy
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Alfredo was a great help! Thank you again for your business and kind words, and we hope you love your new Sorento. Take care! - Madison Magnus, Customer Relations Manager
Fast, friendly service all of the time. The staff is...
Fast, friendly service all of the time. The staff is attentive and provides excellent customer service! I don't mind bringing my car in for service because I know I will it will be a good experience every time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Jason Dale in the service department is awesome! He...
Jason Dale in the service department is awesome! He always goes above and beyond in customer service. He stayed late on a Saturday afternoon when I brought my car in for service. He did not have to stay but he made sure that my car was well taken care of. I think of him as family. He is a great asset to the service department!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kelly, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason is always a great help! We're so glad that our team can always provide excellent service, and we thank you for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Every time I go in for service for anything, they find...
Every time I go in for service for anything, they find multiple issues that add up to $1000+. The diagnosis felt like a $1000 guess
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we apologize for any inconvenience this may have caused. Please reach out if you have any further questions or concerns. Best regards, Madison Magnus, Customer Relations Manager
Our salesperson, Hector, was THE BEST. And I don't say...
Our salesperson, Hector, was THE BEST. And I don't say that lightly. I left the house in the morning making jokes about which I enjoyed less, car shopping or a root canal. Hector was quick to adapt to OUR style as car buyers. He made the whole process fun and we drove away very happy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Hector was a great help! Thank you again for your business and kind words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager
Debi sevener
It took a little longer than expected, but in all fairness it was getting busy in the service dept. the lady who took care of me was, kind, knowledgeable, and made me feel comfortable. I?m sorry I forgot her name.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Deborah, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager