Reviews
great service. came in for a check engine light. Made...
great service. came in for a check engine light. Made an appointment, service rep knew i was coming and check in was fast. Environment was safe. Coffee was good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Service Experience
Outstanding organization, and outstanding team members. My service adviser Camille Williams was very helpful, professional and a testament to the art of providing excellent customer service. She handled the issues with my car, and she kept me informed during the whole process. I will continue to patronize Jim Ellis Kia in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Camille was a great help! We're so glad that we could help out, and we hope to see you next visit. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
oil change service
The second time the service received at Kennesaw Kia dealer was excellent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Walter, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Loved my car buying experience my sales person Brett was...
Loved my car buying experience my sales person Brett was wonderful. He made sure that I left the dealership with a car that met my needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Brett was a great help! Thanks again for your business and kind words, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager
Excellent customer service and attention to detail. All...
Excellent customer service and attention to detail. All aspects of the buying experience was above and beyond. I will continue to buy future cars at this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager
We bought a Telluride last year from Jim Ellis (love it)...
We bought a Telluride last year from Jim Ellis (love it) and this year I wanted to surprise my wife with a new Seltos (she's been looking at them online). After looking at couple Brett got the ball rolling and had me on my way for the big delivery to the wife. She LOVES this Seltos. It's a 2021 Gravity Gray SX and I had a couple extras added to the already loaded vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Brett was a great help! We're so glad you love your new Seltos, and we thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Helpful people, eventually got a good deal. Very happy....
Helpful people, eventually got a good deal. Very happy. It is a shame that it takes all day to get to a final price. Erika was very patient and Alfredo was easy to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we are so happy that Alfredo & Erika were such great helps! Thanks again for your business and kind words, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager
Everyone was very friendly and helpful. My Service Agent...
Everyone was very friendly and helpful. My Service Agent was great. She kept me informed of the progress on my service and it was finished sooner than I expected. Great job and they even washed my car and vacuumed the interior!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Treated like family every time. Great service and Larvar...
Treated like family every time. Great service and Larvar kept me updated on my cell while I was at work! Just bought another Kia...Seltos SX!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope you love your new Seltos. Take care! - Madison Magnus, Customer Relations Manager
Lisa King gave us a great customer service, we were very...
Lisa King gave us a great customer service, we were very pleased with her help in explaining everything very thoreau. I took my son's car for a recall, breaks, back break light and a wheels alignment. We were very pleased the their service. Will use them again! Thank you! Patty F.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Patty, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lisa was a great help! Thanks again for your business and recommendation, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager