Reviews
Cameron, Michael (finance) was awesome!! Even though last...
Cameron, Michael (finance) was awesome!! Even though last minute I made a quick switch lol from a Sportage to a K5... I absolutely love love love my car! Thank you guys. My car could have been a little more clean.. but I am still happy
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Cameron & Michael were great helps! Thanks again for your business and kind words, and we hope you love your new K5. Take care! - Madison Magnus, Customer Relations Manager
Love getting my car serviced here! Awesome staff! They...
Love getting my car serviced here! Awesome staff! They communicate very well and make sure that the job gets done! Everyone respects me and work hard
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Oil change
Aleays good. Jason and his team always take good care of my vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
David, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Wonderful service staff. They are very polite and very...
Wonderful service staff. They are very polite and very prompt in taking care of your needs. Recall, oil change and tire rotation was completed before estimated time expected.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
bought a 2021 KIA Sportage EX- the experience with the...
bought a 2021 KIA Sportage EX- the experience with the sales staff was great - i would recommend Jim Ellis KIA to anyone looking to buy a KIA
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we were able to help out! We hope you love your new Sportage EX, and we thank you again for your business and recommendation. Take care! - Madison Magnus, Customer Relations Manager
Very nice dealership with plenty of inventory and some...
Very nice dealership with plenty of inventory and some good deals. . Everyone was friendly and knowledgeable . I am so happy that I will be getting outstanding mileage snd helping the environment as well as my pocket book
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager
Everyone was very friendly and willing to help. My fan...
Everyone was very friendly and willing to help. My fan sometimes continues to run after the car shuts off, and I have come out to a dead battery. the fan didn't act up when it was in for service. Diana suggested getting me a loaner car and keeping my car until they could find the problem. I appreciate her willingness to work with me on finding a solution to this problem.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thanks again for your business and recommendation, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Brought in car for a recall and to follow-up on an issue...
Brought in car for a recall and to follow-up on an issue with the speedometer. The recall issue was repaired during the visit and the part was ordered for the speedometer issue. Part arrived in the time frame anticipated. Made a follow-up appointment with no issue and repair was completed within the timeframe promised. Follow-up was good during the entire process to keep me posted on the repair. Overall, a good service experience. I wish more loaner cars were available for warranty work but that is a minor issue.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Had to drive 5 hours to get spare key made which was...
Had to drive 5 hours to get spare key made which was supposed to have came with the vehicle anyway. Was promised a second key
- Customer service 2.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking time to leave us a review and provide your feedback, it means so much to us. We apologize for any inconvenience your trip may have caused you, but we're so glad that we were able to help you out. Please don't hesitate to reach out if you have any further questions or concerns. Take care! - Madison Magnus, Customer Relations Manager
The service department is very clean and everyone there...
The service department is very clean and everyone there is attentive to what you need done. Jason Dale made kept me informed about what was being done and then went over it in detail before I left. As always it was a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager