Reviews
Kat has excellent customer service and James did an...
Kat has excellent customer service and James did an excellent job explaining the tech of the vehicle when it arrive. I would recommend JE Kia to others.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Kat & James were great helps! Thanks again for your business and recommendation, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager
Lavar and Jason were super friendly and serviced my new...
Lavar and Jason were super friendly and serviced my new car. They got me in and out of there quickly! Awesome customer service!!! Worth the 20 minute drive!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason & Lavar were great helps! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
I have always been very please with service at this...
I have always been very please with service at this location. Every technician & person I've come in contact with has been friendly, polite, knowledgeable and helpful. Jason was great ! He answered any questions I had & kept me updated on the status of my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Lavar Frederick is great! Keeps you updated, explains...
Lavar Frederick is great! Keeps you updated, explains your services needed or not, and gets you in and out. I will continue to drive to Kennesaw for service to my car although I live further away.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lavar was a great help! Thanks again for your business and recommendation. Take care! - Madison Magnus, Customer Relations Manager
Great experience as always! Diana always makes sure...
Great experience as always! Diana always makes sure everything is done correctly. Hope everyone has a merry Christmas and a happy new year. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Have a safe & Merry Christmas and New Year, take care! - Madison Magnus, Customer Relations Manager
Cobb County Kia has always been a wonderful, friendly and...
Cobb County Kia has always been a wonderful, friendly and warm experience over the past years. The staff is amazing! I love Lavar, he is simply AWESOME!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lavar is always a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Maintenance
Diana Bell is always professional and knowledgeable regarding my car maintenance and repairs. She makes sure I understand why I need repairs or maintenance. She is the reason I keep coming back to this dealership,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service on my car by Nick (I think was his name) was...
Service on my car by Nick (I think was his name) was great as usual. Customer service with Diane is always great. She makes sure I am satisfied when I am there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana & Nick were great helps. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Car serviced
I always deal with Diana for customer service. She always takes care of me and offers me Refreshments while I wait. Our conversations are always the best and I feel like we're friends. I love the way they go the extra mile to wash my car and vacuum
- Customer service 5.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Judy, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Jason Dale has been my Service Rep since I purchased my...
Jason Dale has been my Service Rep since I purchased my Kia Optima. He listens. He is attentive. He prints out Detailed Customer Service copies He cares He retrieves my earrings from under driver seat. I cant find them because of the power sear apparatus. He represents Jim Ellis KIA of Kennesaw with outstanding professionalism at each visit. Jason Dale is the finest representative. I have great trust in him. Don't let him get away! I have only written 3 reviews in my life. He goes above and beyond what I imagine his job description requires. Sincerely, Diane D. Allen 12/18/2020
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Diane, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason is always a great help! We're so glad that we could help out, and we hope to see you next visit. Thanks again for your business and recommendation. Take care! - Madison Magnus, Customer Relations Manager