Reviews
Since 2014 Kia has service my cars with the utmost...
Since 2014 Kia has service my cars with the utmost professional service. I can not say enough about Ms. Diana Bell, she takes the time to explain about the repairs that will be done to your vehicle. Diana keeps you inform about your wait time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Greg was awesome! This was my first purchase of a KIA....
Greg was awesome! This was my first purchase of a KIA. Greg listened to what I wanted and understood what my budget was. He was very knowledgeable and made my car buying experience very smooth. I will be referring anyone looking to purchase a car in the future to him. I love my KIA Sorrento! I had a great experience with everyone at Jim Ellis Kennesaw!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Greg was a great help! Thanks again for your business and recommendation, and we're so glad to hear that you love your new Sorento. Take care! - Madison Magnus, Customer Relations Manager
Diana’s service was exceptional. She is very...
Diana’s service was exceptional. She is very knowledgeable, clear, and concise when giving information about the condition of my vehicle. I left feeling confident about bringing my vehicle back to Kia.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Phenomenal! Phenomenal! Phenomenal! Phenomenal!...
Phenomenal! Phenomenal! Phenomenal! Phenomenal! Phenomenal! Phenomenal! Phenomenal! Phenomenal! Phenomenal! Phenomenal! Phenomenal! Phenomenal! Phenomenal! Phenomenal! Phenomenal! Phenomenal! Phenomenal! Phenomenal! Phenomenal! Phenomenal! Phenomenal! Phenomenal! Phenomenal! Phenomenal! Phenomenal!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we were able to help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
We purchased a Kia Soul that we found online. There were...
We purchased a Kia Soul that we found online. There were a few hurdles to jump through because we needed to ship the car to Virginia and register it here. The staff was very friendly and helpful throughout the process. The numerous online pictures were extremely helpful in making the decision to purchase without seeing the car in person. The car arrived in even better condition than expected. Extremely happy with the purchase. Great value and service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we were able to help out! Your feedback means a lot to us, and we're so glad that you had a pleasant online shopping experience with us. Thank you so much for your business and kind words, and we hope you love your new Kia Soul! Please don't hesitate to reach out to us if you need any additional assistance. Take care! - Madison Magnus, Customer Relations Manager
Good location, good service, friendly atmosphere..Very...
Good location, good service, friendly atmosphere.. Very helpful in getting me the make model and color for the automobile that I wanted.. I would recommend Jim Ellis Kia to friends and family
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we were able to help out! Thanks again for your business and recommendation, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager
Camille had me scheduled timely and in and out of...
Camille had me scheduled timely and in and out of service fast and effciently. Great customer service and pricing at Jim Ellis Kia of Kennesaw.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Camille was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Jada was such a pleasure to work with. Made buying a car...
Jada was such a pleasure to work with. Made buying a car easy and stress free. I love my new Kia Sportage Thank you Jada
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jada was a great help! We're so glad that we were able to help out and we're so happy to hear you love your new Sportage. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Nice, professional, timely service, thorough, and the...
Nice, professional, timely service, thorough, and the waiting area is spacious. They have coffee and snacks if you want. They seem to consider your time to be valuable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we were able to help out. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Called to make appointment for recall inspection. I asked...
Called to make appointment for recall inspection. I asked how long the inspection would take, and was told someone from service would call to give me an idea how long I'd need to leave the vehicle. I never received a call. When I arrived, I was told it would take 3 hours. As for the experience, Lisa was professional and courteous, and provided a full inspection report on my vehicle once I picked it up.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lisa was a great help! We're so glad that we were able to help out, and we hope to see you next visit. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager