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Jim Ellis Kia of Kennesaw

(6,965 reviews)
Sales hours: 7:30am to 7:00am
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 7:30am–7:00pm 7:30am–7:00pm
Tuesday 7:30am–7:00pm 7:30am–7:00pm
Wednesday 7:30am–7:00pm 7:30am–7:00pm
Thursday 7:30am–7:00pm 7:30am–7:00pm
Friday 7:30am–7:00pm 7:30am–7:00pm
Saturday 7:30am–7:00am 7:30am–7:00pm
Sunday Closed Closed
2022 consumer dealer award
View 7 awards
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (877) 603-6051 (877) 603-6051
Used (877) 284-3129 (877) 284-3129
Service (877) 845-9378 (877) 845-9378

Reviews

(6,965 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Ellis Kia of Kennesaw from DealerRater.

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Sales lady, Brandi Hebert, was awesome. She took the time...

Sales lady, Brandi Hebert, was awesome. She took the time to go over all the features and answer all questions that both my wife and I had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Brandi was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

Diana is THE BEST service advisor I've ever met at the...

Diana is THE BEST service advisor I've ever met at the dealership. She's knowledgeable and keeps you informed on your car's progress

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

Lisa did a great job. Kia as well. Thank you for keeping...

Lisa did a great job. Kia as well. Thank you for keeping me on the roads safely. Love you all, please stay safe and be well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lisa was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

Jason was terrific and the highest praise I can give is...

Jason was terrific and the highest praise I can give is to say he’s the best I’ve experienced in 30 yrs at dealerships

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

Jason in service is Excellent!! He always looks at things...

Jason in service is Excellent!! He always looks at things from the customer perspective. Jim Ellis Kia is lucky to have him. Very friendly and kind!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

Consumer response

You are welcome. I thought it was important to let you know what a jewel you have in Jason!

Kia dealership was clean and the agent was very helpful...

Kia dealership was clean and the agent was very helpful and friendly and notified me with updates and offered me water and snacks. Great atmosphere.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we were able to help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

Jason is the BEST!! He took care of everything in a...

Jason is the BEST!! He took care of everything in a really amazing time manner Definitely recommend him to take care of ur service needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

Diana did an awesome job with keeping me informed with...

Diana did an awesome job with keeping me informed with the service of my daughter’s car. Only issue I had was there was no coolant in the car and the cap was off.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

Quick, efficient, professional, transaction. We contacted...

Quick, efficient, professional, transaction. We contacted them about a specific car and there was no pressure to up sell us. Everyone we encountered was resiectfuk and kind.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

I have been going to this Kia location for some time now....

I have been going to this Kia location for some time now. Never had a bad experience. Everyone is really kind and friendly. Thank you to everyone there!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we were able to help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager