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Jim Ellis Kia of Kennesaw

(6,964 reviews)
Sales hours: 7:30am to 7:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 7:30am–7:00pm 7:30am–7:00pm
Tuesday 7:30am–7:00pm 7:30am–7:00pm
Wednesday 7:30am–7:00pm 7:30am–7:00pm
Thursday 7:30am–7:00pm 7:30am–7:00pm
Friday 7:30am–7:00pm 7:30am–7:00pm
Saturday 7:30am–7:00am 7:30am–7:00pm
Sunday Closed Closed
2022 consumer dealer award
View 7 awards
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (877) 603-6051 (877) 603-6051
Used (877) 284-3129 (877) 284-3129
Service (877) 845-9378 (877) 845-9378

Reviews

(6,964 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Ellis Kia of Kennesaw from DealerRater.

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Diana Bell best service personal , very nice waiting area...

Diana Bell best service personal , very nice waiting area Kia has great cars an SUV would use this dealership every time we travel long way to use your dealship

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! We're so glad that we were able to help out, and we hope to see you next time. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

We went to jim Ellis Kia to trade my wife’s car for a new...

We went to jim Ellis Kia to trade my wife’s car for a new Kia Sorento. We really didn’t think it would be possible to do this and keep the payment in our price range. Don Dugan, kathrine Nunn and Mike awolusi made it happen👍.That night we drove home in a new Sorento, just what my wife wanted. And in the last 10 years we’ve bought 5 new cars and this was the easiest, smoothest, transaction we’ve ever had buying a new car. So bottom line, we were loyal to a dealership for the past 10 years, but now we have a new home for buying cars. Jim Ellis Kia.👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we were able to help out. We hope you love your new Sorento, and we're so glad that Don, Katherine, & Mike were all great helps. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

Good service, nice folks. Would definitely buy from these...

Good service, nice folks. Would definitely buy from these folks again. Location is also pretty convenient to the highway, even if though they are outside the peremiter.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

My salesman Brandon Pond was excellent. Non pressured...

My salesman Brandon Pond was excellent. Non pressured sale. Friendly and the best experience I have had purchasing a new vehicle. The reception ladies lacked friendliness that day

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about you experience with us, and we're so happy that Brandon was a great help! We're so glad that we were able to help out and we hope you love your new car. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

Lisa King was great, very professional and kept me...

Lisa King was great, very professional and kept me informed and finished quicker than we expected. She also added a car wash which was needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lisa was a great help! We're so glad that we were able to help out, and we hope to see you next time. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

The sales team was helpful. They listened to my goals and...

The sales team was helpful. They listened to my goals and were able to get me in the car I wanted at the price and terms I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we were able to help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

Diana was very courteous. Did her best to give me the...

Diana was very courteous. Did her best to give me the best pricing however I did think the total was high for what was done but not her fault

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! We're so glad that we were able to help out, and we hope to see you next time. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

Lavar Frederick took wonderful care of me and my car by...

Lavar Frederick took wonderful care of me and my car by getting me processed and out of there in less than an hour. He also set me up with a coupon, so I only had to shell out $50 bucks. I was impressed and I will be back in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lavar was a great help! We're so glad that we were able to help out, and we hope to see you next visit. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

Katherine and the finance department were great. Price...

Katherine and the finance department were great. Price was great and I never felt pushed nor rushed. The dealer was very clean and all possible Covid safety measures were taken.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Katherine was a great help! We're so glad that we were able to help out and we hope you love your new car. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

Everyone that I have dealt with at this dealership has...

Everyone that I have dealt with at this dealership has been awesome! Lavar, in the Service department, is very knowledgeable and friendly! Love this place!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lavar was a great help! We're so glad that we were able to help out, and we hope to see you next visit. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager